Description We are seeking a Collections Specialist to join our team in Dallas, Texas. As a Collections Specialist, you will be primarily responsible for handling and resolving disputes, processing payments, and ensuring excellent customer service. This role offers a short-term contract employment opportunity in the industry of commercial collections.Responsibilities: Handle B2B Collections efficiently, ensuring all customer accounts are monitored and appropriate action is taken when necessary. Resolve disputes promptly and professionally, utilizing your problem-solving skills. Utilize NetSuite for various tasks, including processing payments and maintaining customer records. Release orders as required, ensuring the smooth flow of operations. Maintain a high level of attention to detail in all tasks, particularly when processing customer credit applications. Deliver excellent customer service, addressing and resolving customer inquiries in a timely and professional manner. Utilize skills in Accounts Receivable (AR), answering inbound calls, and billing functions to effectively manage collection processes. Leverage your expertise in commercial collections to improve processes and customer satisfaction. Requirements Proficiency in Accounts Receivable (AR) is essential Experience in handling inbound calls is required Knowledge of billing functions is necessary Proficiency in collection processes is needed Familiarity with commercial collections is required Experience with NetSuite is a plus Ability to work in a fast-paced environment and handle multiple tasks simultaneously Strong communication and interpersonal skills Detail-oriented and highly organized Ability to maintain confidentiality and exercise discretion in dealing with sensitive information Ability to work independently and as part of a team Strong problem-solving skills and the ability to make sound decisions High level of integrity and professional accountability Proficient in Microsoft Office Suite, including Word, Excel, and Outlook. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
