Description:
Receive 50+ inbound calls a day
Enter in orders from customer requests
Look up customer orders to identify concerns or issues
Respond to customer emails about concerns and questions - 100+ emails a day
Hours:Monday - Friday5:30am pst OR 8:30am pst start time 8 hour shift - OT available. 10 hours of OT a week. Skills & Qualifications:Must Haves:
1+ years of customer service and order entry
SAP or ERP system
Case work for finding issues with orders
Soft Skills:-Problem Solving Skills-Critical thinking skills-Working well under pressureAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
