You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Data Integrity Specialist (DIS) role will be responsible for reviewing and reconciling COBRA inbound and outbound error reports that result from incoming and outgoing COBRA electronic data files (EDI) received / sent by clients, carriers, and Third - Party Administrators (TPA) that contain COBRA Qualifying Event, New Hire, and Direct Bill events to ensure timely processing of the data and accurate notification. The DIS will be expected to work effectively both independently and in a collaborative team environment that requires significant coordination, communication, and cross - functional support. The DIS role will support the EDI Business Analysts to analyze and identify trends in data file issues and work with them to correct those defects. This role requires high levels of organization, attention to detail, and the ability to identify trends in data.This position is full - time. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM. It may be necessary, given the business need (during peak season), to work occasional overtime or weekends.We offer weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Training will be conducted virtually from your home.All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities:
Review / research record errors by comparing error reports against system information and raw data files
Send / Receive emails to / from Clients / Third Party Administrators (TPA) to reconcile / gather necessary information to update and / or process records
Receive / Send emails to / from Carriers in response to member eligibility questions and verification of enrollment status
Possess analytical and researching techniques to trend defects and repetitive errors
Initiate internal tickets to EDI Analysts identifying errors for them to work with Client / Carrier / TPA to correct file
Initiate and assist with developments / changes to increase and / or improve quality and productivity
Reduce file errors
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma / GED OR 3+ years of equivalent working experience
1+ years of experience in an office setting environment, using the telephone and computer as the primary instruments to perform job duties
1+ years of healthcare insurance experience
Computer skills, including working knowledge of Microsoft Office products: Microsoft Word (editing, etc.)
Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM the flexibility to work occasional overtime and weekends based on business need (during peak season)
Must be 18 years of age OR older
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
Strong oral / written communication, inter - personal, and relationship - building skills
Demonstrated ability to foster rapport in a professional manner
Strong process, organizational, and time management skills
Detail - oriented with strong analytical and problem - solving skills
Competency in performing multiple functional tasks
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN
