Financial Counselor - PRN - Rotating ScheduleFast-paced, high volume Financial Counseling Service Department is looking for top skilled Financial Counselors. Is that you?Work location: Texas Health Dallas - 8200 Walnut Hill Ln, Dallas TX 75231Work hours: PRN - As needed - Rotating ScheduleFinancial Counseling Services Department highlights:· The financial counseling department provides benefit and estimates to all patients admitted to the hospital.· They work with Central Billing Office to be the liaison on campus for hospital financial concerns.· Assist patients with completing Financial Assistance and screenings to determine eligibility.Here’s What You Need· H.S. Diploma or Equivalent required· 1 Year collections experience preferred· 2 Years hospital admissions experience preferred· CHAA - Certified Healthcare Access Associate Upon Hire preferred· Basic Knowledge of Medical Terminology.· Typing skills with emphasis on accuracy over speed.· Good computer skills to include spreadsheets and documents.· Knowledge of office equipment including copier, fax, multiline phone etc.· Strong understanding of health insurance benefits.· Excellent customer service skills.· Ability to work under pressure and to multi-task.· Ability to work well with others as a member of a team.What You Will Do· Maintain knowledge of admissions processes and is able to assist in the registration process if required.· Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW’s) Essential.· Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.· Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities 2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90%. Essential.· Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.· Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable.Additional perks of being a Texas Health Financial Counselor· A supportive, team environment with outstanding opportunities for growth.Entity Highlights:For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org#LI-BS2Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
