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PARKING GARAGE CASHIER
M - F 2pm - 10pmCashier Reports to: Parking Facility Manager Job Summary As a Cashier you will be responsible for providing courteous, reliable and efficient cashier services in accordance with customer expectations and established performance standards. The Cashier is responsible for transactions associated with daily customers. Job Duties and Responsibilities: Demonstrate a customer-driven service style with a sense of urgency for accuracy, efficiency and customer service. Process parking transactions accurately, calculate fees, collect payment and offer an appropriate departing comment. Answer customers' questions and provide information on parking procedures and/or policies. Match customer’s ticket to parking rate schedule. Utilize professional customer service skills and communication. Smile and maintain eye contact with customers and use their name (if known) throughout the interaction. Issue receipts, refunds, credits, or change due to customers. Ensure that the booth, gates, and surrounding areas are kept clean, orderly, safe and operating efficiently at all times. Receive payment by cash or credit card. Perform other customer service duties such as resolving customer complaints; sort, count, and wrap currency and coins; keep logs of lost ticket transactions and other required items; stock shelves with supplies and other items and maintain non-monetary reports and records. Act as an ambassador of the Company at all times while on or off property with an understanding that you are a representative of both, the client and Platinum Parking, Inc. Offer a warm and sincere greeting to all arriving and departing guest and visitor vehicles as they enter or exit parking areas. Qualifications: Excellent Customer Service Skills Courteous and tactful to patrons, visitors and employees Strong analytical skills to gather and summarize data and reports Reliable with the ability to work varied and flexible schedule Leadership skills Ability to recognize problems and execute solutions Maintain professional appearance and demeanor Complete multiple projects simultaneously with a degree of self-direction Work well in a team environment Maintain a reliable and dependable attendance record Time management, multi-tasking, and organization skills with strong attention to detail Ability to deal with ambiguity and remain calm / maintain positive attitude under pressure Must have the demonstrated ability to not disclose confidential information; along with precise and careful handling of critically sensitive and confidential documents Must be detail-oriented and extremely well organized Must be able to speak, read, write and understand English. Ability to calculate basic mathematical figures Ability to communicate effectively both verbally and in written form. Must have a valid state id Background check required Education: High school diploma or equivalent Work Environment and Physical Requirements: Exposure to car fumes in garage, the elements, and extremes
