At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.The opportunityEY’s Americas Consulting Managed Services is the leader in providing innovative and practical end-to-end managed services solutions. The team has assisted hundreds of companies across all industries to improve overall operational business processes or IT services within their organization by leveraging transformation, specialized talent, and innovation to accelerate costs savings and service performance improvement.The Oil and Gas MS team is seeking an experienced and highly motivated Senior Manager to join our newand growing team. Applicants should have an interest in understanding the longer term opportunities for enabling the growth of all the underlying solutions. This role will require supporting development and execution of strategies that drive business growth, market expansion, and competitive advantages, as well as lead the delivery of services. This Senior Manager will be responsible for supporting the relationships internal and external to the managed services organization and driving cross-functional collaboration to achieve overall business objectives. The ideal candidate will have a combination of analytical and problem solving skills, leadership abilities, managed services delivery management and the capacity to adapt to changing internal dynamics and market trends.Key responsibilitiesThese roles and responsibilities can evolve and adapt based on the organization’s growth and trajectory, industry shifts, and strategic priorities. Key responsibilities include developing and executing on the organization’s strategic vision, collaborating with key stakeholders to align on areas of growth and expansion, and leading the delivery of services across a global, cross functional team. Key areas of focus for this role will include:
Program management and Delivery: Lead the delivery of managed services and drive successful outcomes according to client objectives and key results. Spearhead the planning, execution, and governance of IT transformation projects and managed services across multiple geographies, with expertise in India delivery. Manage large-scale managed services engagements, delivering consistent results in customer satisfaction and service delivery. Ensure alignment with global standards and deliver measurable improvements in operational efficiency, service quality, and customer satisfaction. Oversee distributed, cross-functional teams delivering application development, maintenance, and operational support across diverse technologies to execute on digital transformation and operations projects. Establish governance frameworks and oversee the realization of value for multi-million-dollar engagements. Track progress and dependencies to identify and resolve any bottlenecks or challenges that arise. Develop and foster relationships with key client leadership and drive strategic alignment to client’s long-term vision.
Service Transition Leadership : Manage the seamless transition of services, licenses, and assets during contract renewals, new engagements or advising customers on establishing Global Capability Centers in foreign geographies. Collaborate with cross-functional teams to establish robust frameworks for transitioning applications, resources, and processes, ensuring minimal disruption and adherence to agreed timelines and quality benchmarks. Develop and implement best practices for service delivery, leveraging proven methodologies and tools.
Business development : Assist with potential account partnerships (i.e., strategic client discussions with significant visibility) and expansion opportunities that align with the
organization’s growth objectives; assist with internal and external research to develop thought leadership and convey the value proposition. Also, support the internal and external relationships to facilitate that cross-functional collaboration across these opportunities.
Data analysis: Develop and monitor key performance indicators and key risk indicators to measure success, propose areas for optimization and improvement, and identify any lagging
indicators for escalation. Analyze results to identify key messages and narratives to cascade up to executive leadership.
Communication: Activate the necessary communication channels to effectively distribute updates across the organization, foster a sense of belonging and inclusion for onshore and
offshore teams, support knowledge sharing, and contribute to organizational transparency especially during periods of heavy change.Additional responsibilities include:
Lead the delivery of managed services and drive successful outcomes according to client objectives and key results.
Implement and standardize frameworks like CAST, Lean techniques, and Failure Mode Analysis to achieve cost-saving objectives and deliver client value.
Streamline operational policies, processes, and tools to align with SLA and reporting requirements.
Leverage sector and product expertise to advise team on how to, and directly participate I, the design and implementation of solutions to resolve challenges. Track progress and dependencies to identify and resolve any bottlenecks or challenges that arise. Develop and foster relationships with key client leadership and drive strategic alignment to client’s long-term vision.
Specific focus on day-to-day delivery, with attention on the details of the client engagement.
Activate internal and external marketing channels for socialization of the expanding solution catalogue and demonstrate adeptness at content creation with effective messaging and visual
appeal.
Develop and maintain strong relationships with assigned stakeholders, acting as a trusted point of contact and trusted advisor
Foster a culture of innovation by encouraging new ideas and creative approaches to business
growthSkills and attributes for successPossess an understanding of the Oil & Gas Industry, including emerging trends, best practices,and regulatory requirements
Experience with Oil & Gas-specific industry business processes and commonly used enterprise software in areas such as production revenue accounting, joint venture accounting, land administration, and production control
Manage concurrent activities and prioritize work of complex strategic programs with tight
deliverables and a strong attention to detail
Create effective state-of-the-business or point-of-view presentation materials for executive
updates, client discussions, and strategic pursuits
Aptitude to analyze data and identify trends/observations to drive data-driven decision-making
Leverage his/her background in communications and organizational problem-solving to solve for
executive level challenges
Communicate issues and risks to project teams and stakeholders to provide visibility, facilitate
resolution and escalate when necessary.To qualify for the role, you must have
10 years of experience in a related role
A minimum of 2 years’ experience working in a consulting or managed services role within
Oil and Gas industry, a professional services firm, and/or accounting firm.And at least one of the following:
O&G Applications – IT application for managed services including SAP, Service Now and oil and gas industry specific applications and custom application development
Data and Analytics – data management as a service
Production Revenue accounting
Land Services/administration
Expertise in enterprise IT strategy, cloud services (AWS & Azure), IT Service Management, Agile frameworks, and system migrations.
Proven leadership experience in managing digital transformation projects, large-scale transitions and managed services engagements.
A results-oriented mindset, with a strong focus on empathy, proactive problem-solving, andrelationship-building.
Proven ability to manage multiple projects, prioritize tasks, and meet aggressive deadlines.
Availability to travel as required by clients.
Successful candidates should expect to work in excess of standard hours when necessary.
A valid passport, or the ability to obtain one is required.
A bachelor's or master's degree in business, finance or a related discipline.
What we look forWe’re looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk and supply chain industries and be part of building something that has never been done before. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.What we offerWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $148,900 to $340,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $178,700 to $386,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/enus/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com
