Schedule/Shift/Location: Standard business hours (M-F), Dallas area preferred but open to Kansas City area as well Hybrid Schedule - 3 days on site, 2 days remote once you are up to speed Top Skills - Must Haves
ITAM
Asset Management
ServiceNow
Support
Customer service
Top Skills' DetailsITAM Best PracticesServiceNow ITAM and Excel ExperienceGreat communication skills - Must be able to speak with all end users, including executivesTeam Play is very important - Must be coachable and willing to take on any tasks.Description:General Purpose:Define, deploy, and manage all phases of the enterprise hardware IT Asset Management (ITAM) process, including financial responsibility, reporting and asset allocation. Manage agreements and relationships with vendors as well as ensure the enterprise is equipped with appropriate hardware to fit the needs of associates.Job Duties and Responsibilities:Build and maintain automated IT asset inventory capabilitiesManage agreements for leased hardware assetsManage financial reporting for Capital and Operational lease portfoliosPerform data analysis to identify data inaccuracies utilizing tools to drive data stabilization in the AMDBDeliver weekly / monthly reporting on costs associated with deployed and at rest assetsUtilize tools to ensure allocations of deployed assets are applied appropriately to the businessDevelop and implement asset management processes and procedures for enterpriseIdentify, define, and deploy best practices for enterprise ITAMCoordinate lifecycle, procurement, maintenance and decommissioning of IT asset recordsCoordinate warranties and service agreementsDefine standards and ensure guidelines and controls are maintainedPerform audits and regular inventory reviewsBuild and maintain relationships with selected hardware vendors and lessorsGenerate IT hardware asset reports to assist management in forecasting hardware needsWork with other departments to ensure project hardware needs are metThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as requiredMinimum Requirements:Education and ExperienceAssociates degree in a technical field (Engineering, Computer Science, etc.)Bachelor’s degree or equivalent in technical field or project management preferred5 or more years of experience in IT asset managementExperience with multi-location coordination of technical resourcesExperience managing leased assetsServiceNow ITAM module experience preferredCertifications/Licenses –ITIL CertificationITAM, CITAM, CHAMP industry certifications preferredSkills:ITAM, Asset Management, ServiceNow, Support, Customer service, ProcurementAdditional Skills & Qualifications:Knowledge, Skills and AbilitiesExpert knowledge of ITAM standardsExpert skills in Microsoft ExcelExcellent skills in problem-solvingExcellent skills in customer serviceAble to consider and support both strategic and practical implications for proposed course of actionAble to communicate clearly and effectively, both verbally and in writingAble to interact positively and work effectively with others (interpersonal skills)Able to organize time, energy, and resources effectively to achieve goals (organizational skills)Able to present a positive, energetic, and patient mentoring styleSkill in leadership and coachingMust be able to read, write and speak EnglishAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
