Hours: Weekend Shift - Saturday and Sunday 7am to 7pm As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include:
Contacting carriers to track and trace shipments
Resolving issues in transit
Inbound call handling
Scheduling pickup and delivery appointments
Order entry
Additional administrative duties, as needed
Preferred Qualifications:
Outstanding customer service background
Excellent communication skills, both written and verbal
Ability to solve problems independently and as a team member
Strong knowledge of Microsoft Office and basic computer programs
Ability to assist with occasional overnight coverage as needed
Benefits:
One on one training
Competitive base salary with uncapped commission
Opportunity for internal career advancement
About R2 Logistics Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win’ competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
