Date Posted:2024-03-05Country:United States of AmericaLocation:TX360: Dallas - North Bldg 13510 North Central Expressway North Building, Dallas, TX, 75243 USAPosition Role Type:OnsiteWho We Are:At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Job Summary:This is a role in the Support Services team as part of the Digital Operations directorate of Raytheon Digital Technology. The team supports a variety of Engineering Tools (Electrical, Mechanical, Systems, and Software) used in Unclassified and Classified Environments.This person will be a key team member helping the organization deliver service excellence around the following activities: interfacing with program personnel and programs’ engineering and DT teams; coordinating resources to provide appropriate tool related services; helping users on programs effectively use tools; troubleshooting tool related problems; and tailoring tools to specific program needs. The ideal candidate has a passion for the challenge of learning new engineering tools and technologies.This position is onsite and will be located in McKinney, TX.Responsibilities to Anticipate:
Engage and consult with engineers on the implementation of engineering software solutions; assist programs in the use of and adoption of solutions and emerging technologies
Manage installations and upgrades of engineering tools
Deploy engineering applications. This includes the software installations, configurations, integrations and user acceptance of the applications
Provide general user support for engineering tools
Set and manage customer expectations while ensuring priorities are optimally met
Function as part of the virtual Support Service & Maintenance support team
Support multiple customers and work within specific schedule and cost constraints
Basic Qualifications:
Active and transferable U.S. government issued Secret security clearance is required prior to start date
Typically requires a Bachelor’s in an Engineering or technical discipline and a minimum of 5 years prior relevant experience
Experience supporting tools for engineering disciplines (Software, System, Mechanical, Electrical, etc.) such as (but not limited to) DevOPS Tools (Atlassian Suite, Jenkins, Coverity, Artifactory), Matlab, DOORs, Cameo, Creo, Vivado, Ansys, LabView)
Experience troubleshooting and solving complex engineering tool problems in a Windows, Unix, and/or Linux environment
Experience applying principles and processes of software development
Preferred Qualifications:
Active and transferable U.S. government issued Top Secret security clearance
Ability to work in a dynamic environment
Experience utilizing common Engineering Tools
Understanding and implementation experience with AGILE software principles and/or SAFE
System administration experience in Windows and/or Linux based system
Strong communication and presentation skills with the ability to interface with senior engineering leaders and program management personnel
Strong ability to interact productively with end users, analysts, and customers in a diverse team setting, and work in virtual environment where team members are not co-located
What We Offer:Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.Additional Information:
Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms:Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
