We are excited to be hiring for aSenior Cloud Engineerwith a specialization in Azure! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants workto identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits:
Hybrid Work Options,Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
Responsible for service delivery with public and private cloud environments. The position will focus on infrastructure as a service which involves compute, storage and network elements.
The Sr. Technical Consultant working on the Hosted Services team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on design, implementations for new and existing clients, migration and configuration of new infrastructure as a service solutions, verbose documentation of projects or task and other duties as assigned.
Essential Duties and Responsibilities:
Maintain server and system uptime SLAs
Server reporting and alert management
Maintain certifications with technology partners
Troubleshooting customer issues in an urgent fashion
Install and implement systems and solutions
Post-sales technical follow-ups
Customer remote support (primary)
Ensure proper tracking of work orders and incidents through an electronic help desk system
Problem management and resolution of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
The ability to mentor and guide peers and assist teammates when skill set requires
Entry of timesheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Manage multiple large scale projects in a fast paced environment
Quickly turn business problems into technical solutions
Participate in on-call schedule serving as one of the highest levels of escalation for network and security issues.
Education/Experience/Certifications
Associate’s Degree required (Bachelor’s Degree preferred)
10+ years hands-on IT experience
Certifications
Azure Administrator Associate or equivalent (Required)
Amazon Web Services Solutions Architect – Associate or equivalent desired
Zerto Certification desired
Veeam Certification desired
Areas of Expertise
Practical operational and design expertise with Azure
Design architecture of private/hybrid/public cloud architectures
Migration of workloads to public cloud environments
Troubleshooting public cloud security, instances, database services
Provisioning of cloud resources securely and ensuring data protection/backup/replication
Working knowledge of cloud storage, design and protection
Working knowledge of Windows Server and Domain Services 2016 and higher is required
Expert level experience with VMware ESXi 6.x is a plus
Experience with vCloud Director is a plus
Experience with Zerto DRaaS is a plus
Experience with Veeam is a plus
Intermediate to advanced knowledge and experience with Windows desktop and servers is required
Basic knowledge and experience with Linux based operating systems such as RedHat, Ubuntu, Fedora, Gentoo and SUSE
Must demonstrate understanding of TCP/IP including layer 2/3 VLANs
Ability to troubleshoot IP networks
Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance and capacity planning
Advanced to expert knowledge and understanding of all layers of the OSI model
Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, work flow design, mass deployment of software, etc.
Basic to advanced knowledge of data loss prevention
Work Environment and Physical Demands
Work primarily in a climate controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.
The noise level in the work environment is moderate.
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