Senior Vice President - Chief Product Officer

Senior Vice President - Chief Product Officer

25 Sep 2024
Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Senior Vice President - Chief Product Officer

CompanyFederal Reserve Bank of DallasThe Federal Reserve Bank of Dallas (Dallas Fed) promotes a strong financial system and healthy economy in the Eleventh Federal Reserve District, which includes Texas, northern Louisiana and southern New Mexico. Through our offices in Dallas, El Paso, Houston, San Antonio, and our team of 1300 employees, we work for and with the people of our district to build a strong and inclusive economy. The Dallas Fed works within the Federal Reserve System and with other public and private sector institutions to foster the safety, soundness and vitality of the United States economy and financial system.We are one of 12 Reserve Banks that, along with the Board of Governors in Washington, D.C., constitute the nation’s central bank. We are part of the Federal Reserve System, which was established by Congress in 1913. Our mission is to serve the interests of the American public by informing and influencing our nation’s monetary policy, fostering financial stability and delivering quality services to the United States government and the financial institutions in our region. Although established by Congress we are independent of government.Our responsibilities are wide-ranging. We conduct economic research and gather perspectives from our region to bring to national conversations about monetary policy. We work with government, financial industry and the community to ensure our banking system is safe, accessible and secure. We help maintain a reliable supply of cash and support digital payment. We work with community partners to ensure that all people in our district have opportunities to build a bright economic future. Our success depends on actively connecting with the people and communities we serve.Location: #LI-HybridThe Integrated Technology Services Department:The Eleventh District’s Integrated Technology Services department provides innovative technology solutions and services to support the Bank's mission, vision, and strategic priorities. We work with our partners in the Eleventh District and across the System to provide essential technology solutions and services needed to support the mission of the Federal Reserve.​​​​​​​ We strive to be an agile and innovative organization that delivers high-value solutions and services including business process automation, digital collaboration tools, application development, and product and program management services. We have expertise in a variety of focus areas from cloud computing and automation to artificial intelligence and machine learning. We measure success by our ability to help customers identify and implement leading edge technology solutions that are the best fit for their strategic needs.The Role:Overview:The Federal Reserve Bank of Dallas is seeking a Senior Vice President to provide executive oversight and strategic leadership over Product and Business Operations for the Integrated Technology Services department. The ideal candidate is an experienced and passionate business technology executive who is a forward-looking, visionary technology leader, with an innovative, customer-focused mindset capable of helping Federal Reserve businesses achieve their mission through technology transformation. This is a pivotal role that ensures IT is a trusted partner in delivering best-in-class services and exceptional customer experiences. This position works closely with a variety of businesses to align IT to business goals and requires management and oversight of multiple large-scale programs. The experienced leader should be energetic, driven, and ready to proactively advise business customers in the areas of strategic planning, risk management and business process improvement, and recommend solutions that improve customers' productivity.The Senior Vice President reports directly to the Chief Information Officer and supports the development and execution of the Bank’s strategic plan and organizational goals and objectives. In this capacity, the Senior Vice President collaborates with colleagues to contribute to the organization’s mission, strategic vision and core values.Key Responsibilities:

Provide executive oversight of the Integrated Technology Services Product Office and Business Operations and Support function. Ensure operations are of high quality and performance such that established metrics are met or exceeded.

Establish and maintain strong relationships with District and System stakeholders such as National IT, FRB New York Markets, and national business lines including Supervision and Regulation, Credit Risk Management and Federal Reserve Financial Services; and seek out leadership positions within those groups to influence strategic direction and gain consensus from System decision makers.

Collaborate with other executives to support the development, communication, and execution of the Bank’s strategic direction.

Oversee the performance of product and program investments and operational services ensuring quality, timeliness, and customer satisfaction.

Partner with business stakeholders to anticipate key technology and marketplace trends, drive continuous improvement and business results.

Represent the IT organization in executive meetings and senior-level steering committees.

Build and maintain strong relationships with executive teams, business and System IT stakeholders, including National IT Business Dedicated Groups (BDGs), acting as a trusted advisor and partner for IT-related matters.

Develop and support a diverse management team that is agile and effective at leading change while maintaining the highest standards of excellence. Ensure the management team identifies and develops all staff for high quality operations and ultimate succession.

Foster an environment in which employees are encouraged to continually learn, develop and contribute to Bank and System goals.

Ensure Integrated Technology Services department goals, performance metrics, quality measures, and budget targets are achieved.

Encourage a diverse and inclusive environment that rewards and recognizes individuals for creative ideas, and appropriate risk taking that positively impacts the District and System.

Minimum Requirements :

Bachelor’s degree in business, technology or related field required. Exceptional work experience may be considered in lieu of a degree, in a related discipline. Master’s degree preferred.

Minimum of 12 to 15 years experience of progressive people and business leadership experience leading major technology programs and initiatives in large, complex organizations.

Strong business acumen, with a deep understanding of technical concepts and industry trends.

Knowledge of the Federal Reserve System and the financial industry or a demonstrated ability to rapidly learn new business environments and quickly and effectively adapt leadership style to new and unique operating environments.

Strong collaboration skills with a focus on positive intent and fostering strong relationships with an ability to partner effectively with others in the pursuit of common goals.

Excellent written and oral communicator, including ability to communicate with all levels of the organization and widely varied external constituents.

Track record of successful leadership driving results and proactively managing change in a complex and dynamic organizational and technological operating environment.

Ability to build highly effective and collaborative relationships and leverage strong interpersonal and diplomacy skills with demonstrated leadership in managing complex relationships.

Leads with integrity, demonstrating honesty and respect.

Our Benefits:We offer competitive pay and benefits including but not limited to:

Health, dental and vision insurance

Pension and 401K Plan with employer matching provision

Credit protection, financial planning, and opportunities for pre-tax savings

Flexible Work Environment with generous vacation, federal holidays and paid time off to volunteer in the community

Healthy lifestyle assistance through an on-site fitness center and subsidized cafeteria with healthy food options

Centrally located in downtown Dallas with free on-site underground parking, and public transportation subsidy

Support with continued education

Notes:

We do anticipate strong internal candidates to apply but welcome external candidates to apply as well.

The candidate selected will be required to pass a credit check.

By federal law, this position requires that you are a U.S. citizen.

This position requires possession of or the ability to obtain and maintain national security clearance (Secret or Top Secret), which requires U.S. citizenship.

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules.

This position is based in Dallas. A relocation package will be offered. The position requires local and out-of-state travel as business needs dictate.

We use a hybrid work schedule that allows remote work but requires on-site work (in the office) based on business needs.

Please submit applications by 8:00 AM CST, Wednesday, October 2, 2024.Are you ready to make a difference?The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.https:// www.dallasfed.orgFull Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryExecutiveWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.Privacy Notice (https://www.kansascityfed.org/documents/7797/WorkdayPrivacyNotice.pdf)OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.Why Our People Choose Us:Our reputation precedes usThere will always be room for personal growthOur people are firstYou’ll find the right balanceYour responsibilities will be meaningfulWe hope that you will be our future colleague.Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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