Job Description
Elicit and document business requirements and functional designs by leading meetings, workshops, and focus groups. (15%)
Analyze business requested changes, including the identification of employees and departments affected, perform gap analysis, and collaborate with IT to design solutions that ensure business objectives are met. (20%)
Develop test plans, write detailed test cases, execute test runs to find system and process defects, facilitate usability testing, and conduct post-deployment validation testing. (15%)
Identify and perform system configuration changes for fixes, enhancements, and regular maintenance. (10%)
Analyze potential system issues reported and determine the root cause and impact to employees/customers. Participate in the solution to fix the issues, test fixes, and facilitate any cleanup efforts. (15%)
Measure and monitor results of changes to ensure the system and processes meet the intended objectives and deliver results to leadership and training. (5%)
Pull, prepare, model, report, and analyze internal and external data to drive actionable insights for analysis, enhancements to processes, metrics, and business solutions. Build interactive visualizations and dashboards to communicate analysis and reports. (10%)
Collaborate with Workforce Development and/or the business units to design and deliver step-by-steps, screen shots, information for employee communications, knowledge articles, field alerts, and quick reference guides. (5%)
Communicate changes, verbally and through documentation, at the appropriate level of detail for the audience and deliver presentations at various department meetings. (5%)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
Bachelor's Degree in Strategic Management, MIS, Business, Liberal Arts or related field
3+ years of hands-on working experience with SAP4HANA and/or Salesforce
Strong experience writing in SAP and SQL
Proficient working on the systems side executing test cases, sprints, system configuration enhancements
Proficient with Tableau
Prior working experience following a waterfall methodology Hands-on experience with Alteryx, Salesforce, Oracle, Snowflake
Has completed and overseen a full implementation null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
