What You’ll DoAs a Client Service Summer Associate, you'll take on a communication-intensive role focused on identifying and engaging with industry experts — the specialists who provide key knowledge our clients rely on for important decisions. By deeply understanding project needs, you'll play a key part in connecting our clients with the right expertise. After completing our in-depth training at the New Joiner Academy, you’ll be equipped to handle the following responsibilities:Expert Sourcing: Use our internal database and external directories to identify specialists who match the client’s project requirements.Cold Calling & Outreach: Proactively reach out to potential experts via phone and email, often through cold calls, to engage them for specific projects.Project Understanding: Analyze client briefs to understand the expert profile needed for each project.Expert Engagement: Build relationships with experts, explain the project context, and coordinate their participation through interviews, meetings, or surveys.Coordination & Follow-Up: Manage all expert-related logistics, ensuring seamless communication and timely scheduling for each project.You will also have the opportunity to:Participate in career-building workshops on essential topics like resume writing, transitioning into the workforce, and maintaining strong work-life wellness, equipping you with the skills and insights to succeed as a well-rounded business professional.Lead and present a capstone project to senior leadership, providing you with the opportunity to further refine your critical thinking, commercial acumen, and communication skills. Opportunity to receive a full-time employment offer to return post-graduation. Explore what it’s like to work as a full-time Associate through our virtual job simulation.What You’ll GainIn addition to gaining transferable, hands-on commercial and client management experience, you’ll develop a set of key skills that will be invaluable throughout your career:Drive: You’ll learn how to stay motivated and resilient, taking ownership of your work and seeking responsibility. You’ll sharpen your ability to understand project requirements and find solutions to ensure success.Coachability: As you learn and grow, you’ll ask the right questions, quickly absorb feedback, and apply it to improve your performance and make informed decisions.Credibility: You’ll strengthen your verbal and written communication skills, learning to adjust your style for different audiences and influence positive outcomes.Problem Solving: You’ll develop a proactive mindset, learning to anticipate challenges and think strategically to overcome obstacles and deliver results.This role is ideal for individuals who are proactive, comfortable with phone outreach, and eager to develop skills in relationship-building, project management, and professional communication.
