The future is what you make it.When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.We are recruiting for an Advanced Field Service Engineer. The incumbent will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery. Travel approximately 50%.Key Responsibilities
Periodic communication with customers regarding technical and administrative issues
Provide customer support on Honeywell Control Systems and serve as a customer contact for service related issues/enquiries
Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
Understand customer key processes and econojiuumic drivers and translate those into -fyh7fbusiness opportunities, providing timely research and recommendations
Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
YOU MUST HAVE
High School Diploma or GED
At least one L4 certification on any domain Experion or TPS.
5+ experience in field service engineering
WE VALUE
Bachelor's degree in a technical/Engineering field
Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking experience
3rd Party controls experience
Project Management experience (budget control, schedules, resource allocation, reporting)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
