The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention.The Associate EHR (Electronic Health Record) Systems Analyst is responsible for achieving in-depth knowledge of the Epic system and serves as a bridge between end users and the EHR Team. He/she conducts regular day-to-day communication with the EHR Team, reviews the software, analyzes business operations, and works with Epic and MD Anderson Clinical/Business Representatives/Subject Matter Experts to tailor the system to fit MD Anderson's needs or to provide technical expertise in the design, implementation, and support of the EHR. On an as needed basis, he/she may perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of Epic software. He/she is also responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.Standards & TestingIn order to be adequately prepared and trained to build, test and optimize the Epic system, MDA requires that Epic certification be obtained within 180 days of hire. Required certifications must be maintained as assigned.
Adhere to standard operating procedures and maintain build and testing standards (SME Signoff or governance sign off)
Adhere to the best practices set by IS division as well as MDA policies, procedures, and standards
May assist with document preparation as needed for the implementation of enhancements
Follow documented change control processes
May perform testing to ensure that solutions are technically sound
Clinical Only - Provide clinical expertise for build and testing standards
Build, Content Management and System Configuration
Implement requested changes or projects for the system in a timely manner while proactively communicating with end users
Maintain / troubleshoot build within EHR
Modify Epic content as prescribed by the project team
Participate in the implementation/optimization efforts
Focus on patient safety when analyzing system configuration and enhancements
Perform low risk/complex system maintenance as needed with supervision
Perform routine revisions to meet build metrics
Clinical Only - provide clinical expertise for the design and development of systems
Support
Assist in providing support and problem resolution to customers
Respond to requests in a timely manner while proactively communicating expectations for procedures, service arrival (ETA), or project deliverables to stakeholders
May participate in after-hours application support and downtime procedures
Obtain technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident
Clinical Only - Translate clinical communication to technical changes
Liaison, Networking Skills and Business knowledge
Collect information regarding potential system enhancement and workflow resolution to customers
Establish liaison relationships with customers and OneIS to provide effective technical solutions and customer service
Collaborate with senior analysts to obtain technical and workflow knowledge of business operations
Clinical Only - Translate technical build information to clinical customers
OneIS
To provide innovative, quality, and sustainable IT solutions and services. Our success is driven by our people through Integrity and Trust, Partnership, and Quality.
Promotes trust, respect, support, and honestly with customers and each other.
Commits to being a good partner focused on building productive, collaborative, and trusting relationships with our customers and each other.
Models a commitment to excellence and strives to continually improve. Achieves desired outcomes, usability, and value that exceed expectations of others and our own.
Other duties as assignedRequirementsEducation Required: Bachelor's degree.Preferred Education: NoneCertification: Must obtain Epic certification issued by Epic within 180 days of date of entry into job.Preferred Certification: NoneExperience: None. May substitute required education with years of related experience on a one to one basis.Preferred Experience: NoneOnsite Presence: Is Not Required (Must live in Texas / must be able to come onsite based on business needs)It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information
Requisition ID: 166817
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 66,000
Midpoint Salary: US Dollar (USD) 82,500
Maximum Salary : US Dollar (USD) 99,000
FLSA: exempt and not eligible for overtime pay
Fund Type: Hard
Work Location: Remote (within Texas only)
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No
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