As the D365 Commercial SME, you'll support the deployment of D365 CE and FinOps to our US Selling Entity.
You will collaborate closely with superusers, local site leadership and the CE Product owner to complete the gap / fit assessment against our global blueprint, identify process and system requirements and support the solution deployment with testing, training and go live support. This role is pivotal to the success of our Americas deployment. Key Responsibilities and Outcomes:Engage closely with superusers, local and global teams to ensure the D365 Selling Entity solution meets priority business needs.Collaborate with global process owners & CE product owner to prioritize requirements, resolve conflicts, and evaluate change impacts for the Americas deploymentTranslate business requirements into technical specifications to support development teams.Support superusers and leadership teams in learning the CE & FinOps D365 solution for Selling EntitiesSupport the programme manager in maintaining project progress to meet deployment timescalesPossess understanding of configuration-based and customisation-based solutions to gaps.Work closely with the training teams to update training materials and facilitate changes. Provide guidance and support to technical teams during deploymentSupport all elements of business readiness and system deployment, including making process and organisation changes alongside deploying the system solution.
