Functional Business Analyst

Functional Business Analyst

Vacancy expired!

• At least 5 years' experience as a Functional Application Business Analyst


• Must be process oriented


• Experience working with functional teams to contribute with requirements gathering workshops and define solutions from a functional and process perspective


• Experience being the liaison with 3rdparties for application support including utilizing current ticket system and or vendor ticket system


• Ability to prepare functional specifications/requirements and review technical specifications/design documentation with IT development team members


• Extensive knowledge of standard off the shelf applications, ERP's, Maximo, Supply Chain; Routing and Replenishment etc.


• Extensive Knowledge of SharePoint and Office 365. Considered a plus for knowledge of JIRA, General Computing Controls, and audit experience


• Understanding and knowledge of incident management, problem management and change management through lifecycle including to production


• Understand IT policies, best practices, and project management methodologies


• Superb collaboration, interpersonal, and communication skills


• Advanced analytical and problem-solving abilities


• Excellent organizational and time-management skills

Primary Duties and Responsibilities

• Functionally support multiple off the shelf applications and application related projects


• Assist and or prepare business requirements, business processes, support scripts


• Assist with documenting and understanding business processes, set up, configuration, and design


• Ability to translate business requirements to technical team members


• Analyze and decompose complex requirements


• Perform gap analysis and recommend solution


• Oversee the progress of the requests and requirements per the specification


• Assist with the change management process


• Validate the functionality of the product according to the requirement specifications


• Maintain standard set of templates and cycle as needed for approval


• Assist with adding and routinely review of users to maintain security, compliance, and control policies, procedures, and standards


• Troubleshooting and assisting as requested with the resolution of application issues and service requests


• Assist with testing as required and requested


• Functionally assist with the implementation of the approved design and perform/support defect resolution and testing efforts as well as cutover to the production environment with dedication and excellent quality for simple to complex development requirements


• Review usage and activity reports and revise as needed to ensure optimal user-experiences


• Support incident management, problem management and change management through lifecycle including to production


• Provide functional recommendations and help facilitate effort estimates


• Keep up to date with application developments and performing version updates and upgrades as requested and approved


• Actively participate in and support organization development and process improvement initiatives


• Adhere to IT policies, best practices, and project management methodologies


• Prepare functional specifications/requirements and review technical specifications/design documentation with IT development team members