Description We are currently seeking a Help Desk Analyst professional with 2+ years of experience in the Houston area. As our Help Desk Analyst, you will serve as the company's specialist for audio-visual tech and conference support. You'll be the go-to source for information regarding computing environments, software, and crucial hardware.Responsibilities:
Become our in-house expert on audio-visual support, setting up systems and managing A/V components for meetings and conferences
Configure and maintain Microsoft O365 and Active Directory
Resolve queries and issues related to computer systems, software, and hardware, either in-person or over the phone
Assist in administration and maintenance of computer networks and related computing environments
Requirements
Qualifications:
Minimum of 2+ years of experience in IT help desk environments, particularly with a strong focus on audio-visual tech and conference support
Proven expertise with Microsoft O365 and Active Directory
Exceptional problem-solving skills and the ability to multitask efficiently
Excellent communications skills and ability to work well with all levels of personnel
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
