At Houston Methodist, the Pharmacy Administrative Specialist position is an advanced pharmacist practitioner responsible for providing and coordinating pharmaceutical care to the patients of Houston Methodist through medication use evaluations, drug policy development, and continuous quality management activities related to his/her specialty focus area designed to improve operational efficiency and patient safety. This position serves on one or more Medical Staff, Hospital, and/or Departmental Committees or Subcommittees. The Administrative Specialist also serves as a role model for the pharmacists, technicians, pharmacy students, and residents in the integration of clinical and dispensing services in the Department. Other duties include planning and participating in staff development and coordinating intradepartmental quality management and performance improvement initiatives related to the respective specialty areas of focus. This position contributes to fulfilling the department's mission by collaborating to provide innovative, personalized, cost effective pharmaceutical care in a culture dedicated to quality and safety.PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals. Role models to team members effective communication skills, assisting in their development of such skills.
Develops educational materials and provides educational programs for the pharmacy staff and other hospital personnel. Serves as a preceptor for students from the affiliated colleges of pharmacy and/or pharmacy residents.
Communicates regularly with the pharmacy management team regarding personnel issues, quality improvement initiatives, and regulatory compliance matters. Effectively implements protocols and objectives with team members to result in optimization of staff performance, teamwork, patient safety, and customer service.
SERVICE ESSENTIAL FUNCTIONS
Manages daily workload fluctuations, recommending changes as appropriate for optimum patient care with respect to staffing assignments and work output. Oversees activities of staff assigned in the area. Coordinates activities with staff to ensure accurate and timely delivery of medications to patient care areas while functioning as shift coordinator.
Performs functions of a unit based pharmacist and exercises good judgment in patient care decisions by providing operational and clinical support which may include, but is not limited to: order verification and problem resolution, processing orders/requests, responding to pharmacy consult requests, automatic stop orders, medication histories, patient counseling and proactive drug therapy reviews and monitoring.
Serves as a liaison for other departments and pharmacy to help support pharmacy goals and quality initiatives.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Coordinates departmental reporting related to specialty focus area. Collects, collates, monitors, reviews, and reports on statistical information, including inventory analysis, quality management and productivity data, generated by the pharmacy information system.
Works with other departments as an expert in specialty focus area to improve patient care by participating in hospital and departmental quality management activities. Identifies and helps to resolve operational and clinical service issues related to technology. Oversees quality assurance processes related to specialty focus area and applies proven quality assurance methodology (i.e., Six Sigma, Lean, etc.) as appropriate to improvement activities.
Reviews and updates policies and procedures assigned by the department director and/or manager.
FINANCE ESSENTIAL FUNCTIONS
Participates in developing the department's annual budget as it relates to the specialty focus area. Assists the medical staff in selecting therapy regimens which cost-effectively meet individual patient needs.
Identifies/implements cost savings and/or revenue opportunities for the hospital and shares their ideas with the pharmacy staff and management team. Manages inventory to minimize waste and expired drugs in the work area as well as uses one's resources effectively and efficiently.
Self-motivated to independently manage time effectively and prioritize tasks for self, pharmacy technicians, and other support staff.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Assists pharmacy administration in planning, developing, implementing, and monitoring new pharmacy programs and services for the assigned work area and department that address safety, finance, and operational initiatives, including the monitoring of established services.
Contributes regularly to intra-departmental, interdepartmental activities, and professional publications. Gives presentations at local, state and national meetings. Presents in-services for pharmacy, medical, nursing, and nutrition staff members in area of specialty practice. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as an Administrative Specialist.
Leads technology assessment, selection, development, planning and implementation of automated systems.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.EDUCATION
Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section
An advanced degree (i.e., master's degree or Pharm.D) preferred
WORK EXPERIENCE
Must have one of the following:
◊ Successful completion of an ASHP-accredited post-graduate year one (PGY1) and year two (PGY2) residency training programs or equivalent professional experience (i.e., three additional years of pharmacy experience per residency year; completion of a pharmacy fellowship program with a focus in an applicable field may be considered equivalent to a PGY2 residency)
◊ Six years of pharmacist experience applicable to the specific work setting (e.g., hospital, specialty pharmacy); may consider HM employee with five years of pharmacy experience and performance that demonstrates leadership abilities
LICENSES AND CERTIFICATIONS - REQUIRED
PHRM - Pharmacist - State Licensure or eligible for Texas Pharmacist License within 90 days and
BLS - Basic Life Support (AHA) within 90 days and
NRP - Neonatal Resuscitation as determined by entity need (See manager for details and tracking certification information) within 90 days and
PPC- Pharmacist Preceptor Cert - State Licensure within 90 days and
SCAT - Sterile Compounding and Aseptic Technique and horizontal and/or vertical use Certification (If verifying and/or preparing any sterile product- See manager for details and tracking certification information) within 90 days
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Knowledge of comprehensive pharmacy services including unit-dose drug distribution, intravenous admixture preparation, nutrition support services, and target drug monitoring
Demonstrates professional and technical competence in the selection, evaluation, utilization, and distribution of drugs and drug information and apply these to all patient groups, neonate to geriatric
Working knowledge of medical information systems and their design, development, and integration into clinical practice
Capable of assuming responsibility for coordinating and supervising the activities of a major pharmacy service area
Research competence in an area related to the practice of pharmacy
Ability to work independently; capable of handling challenging/difficult diagnostic procedures and patient care situations; demonstrates sound judgment and executes above average clinical skills
Proficient in all areas of pharmacy technology
Computer skills to include proficiency in MS Office and EMR software
Advanced skill in use of spreadsheet and relational database software for aggregation of data for analysis
Strong presentation skills and ability to facilitate work teams
Highly organized with the ability to multi-task and work effectively with team and stakeholders to ensure efficiency, accuracy, and timeliness
Ability to analyze and solve problems and make decisions on technical and project-related issues
SUPPLEMENTAL REQUIREMENTSWORK ATTIRE
Uniform No
Scrubs Yes
Business professional Yes
Other (department approved) No
ON-CALLNote that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call No
TRAVELTravel specifications may vary by department
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No
Company Profile:Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, personalized service and innovation. The growing campus offers more than 200 beds, 22 operating rooms and more than 1,900 employees. Originally opened in 2010, the campus is expanding as part of the master plan, adding additional inpatient beds and a third medical office building to the campus by late 2023.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
