Resource MFG We are looking for a Collections Specialist to join our team. They will be responsible for securing billing payments from customers.
Responsibilities:
Find and inform customers about unpaid accounts
Receive and post payment to customer's account
Advise and follow-up with customers on unpaid accounts
Initiate repossession proceedings of equipment or disconnect service
Keep records and status of customers' accounts
Computer-intensive position
Qualifications:
Previous experience in billing and/or customer service
Ability to build rapport with clients
Excellent written and verbal communication skills in English and Spanish.
Ability to prioritize and multitask
Must be Bilingual in English/Spanish
Must have minimum 2yrs experience with Quickbooks Desktop version
Minimum of 2 years experience in commercial collections experience
Must have High School Diploma or GED
Must be willing to work overtime - evenings and/or weekend
Have "whatever it takes" type of attitude and friendly/professional demeanor
Must be computer affluent and comfortable working minimum of 8 hours on computer
Affluent in Microsoft Office products: Microsoft Word, Excel and Outlook
Hours: Monday through Friday 8am to 5pm, with opportunity for overtime
The applicants MUST be okay with NO health insurance or 401k benefits.
Please send resume to norma.guerrero@resourcemfg.com
Bi-lingual Preferred!
Must pass drug screen and background
