customer support agent.
irving , texas
posted today
job detailssummary
$17 - $18.50 per hour
temporary
high school
category business and financial operations occupations
referenceAB4584638
job detailsThe Customer Support Agent, under direct supervision of a registered pharmacist working within a licensed pharmacy, performs the technical, nonjudgmental aspects of medication preparation, distribution, record keeping and inventory control. Tasks are subject to sequential or final verification by a registered nurse or a registered pharmacist. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Possible Temp to Hire. Must be able to work Onsite. Qualifications:
High school graduate or equivalent
1-3 years of experience in a Data Intake position
Able to answer phones
Excellent Customer Service
Solid attention to detail
Understanding of HIPAA a plus
salary: $17 - $18.5 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities
Exhibit sense of urgency and superb multi-tasking skills.
Checks all orders for completeness of information.
Ability to read and interpret prescriptions
Verifies patient information and proper physician authorization.
Checks all orders for insurance approval.
Calculates correct dosage volumes, converting between metric and apothecary equivalents.
Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care.
Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with The Company policy and procedure 35 words per minute
Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication.
Maintains a neat and clean workstation.
Accurately process all orders in a timely manner.
Assist in maintaining the accuracy of software templates.
Other tasks as assigned by Management.
Must be able to support Phone calls.
Skills
Customer Service
Data Entry
Microsoft Office
Telephone Etiquette
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.RWrosalind wells
rosalind.wells@randstadusa.com
