Essential Job Functions:    Provide technical expertise to sales and support team.
    Serve as technical lead to other inside sales professionals.
    May manage a limited number of customer accounts.
    Thoroughly understand all product capabilities, features and benefits as well as Summit’s        market conditions, product warranties and services.
    Assist customers over the phone or via internet with orders, quotations and product                  questions.
    Proactively follow up on customer orders, challenges and needs.
    Resolve customer concerns and issues as efficiently and effectively as possible.
    Qualify opportunities, based on market conditions and technical scope
    Accurately enter orders and type quotations.
    Maintain project files.
    Expedite order process. 
