Job DescriptionA large retail company is looking for a Seller Experience Specialist to sit fully REMOTE. Listed below are the tasks you will be completing. Drive Seller acquisition, repeat engagement, and retention through multi-channel and campaign strategy, leveraging content, media, search, community, influencer reach and partnerships Collaborate with [Business Development] to ensure Sellers receive exceptional experiences that move the needle for our business Collaborate with Merchandising to align communication and product assortment strategies with promotions and events to ensure a seamless seller promotion experience Collaborate with Content and Marketing to lead the development of compelling seller related copy/content and campaigns while ensuring consistent messaging and branding across all customer-facing efforts Conduct ongoing analysis of seller and category performance, trends and competitive assortment/selection Analyze and report on seller acquisition, repeat engagement, and retention KPIs to identify opportunities for improvement and growth Recommend and implement iterative A/B testing to continually improve performance through optimized messaging and targeting Identify, build relationships, educate and onboard new Sellers Champion a seamless E2E Sellers onboarding experience by reducing friction points and advocating for impactful CX enhancementsSkills and Requirements 1+ years of ecommerce, sales, tech, project management, marketing, vendor management, business development, and/or strategy experience Proficient in Microsoft Office, Excel, and PowerPoint or equivalent Google Suite applications Experience in process improvement Ability to interrupt data to drive decision-making Experience with onboarding, vendor management and engagement Background within Retail and Ecommerce Expertise in defining and driving business development, and product/program management frameworks & methodologies Plan and track progress from end-to-end Bachelor's degree in Business, Marketing, Merchandising, Communication, or related Salesforce experience nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
