Technical Business Analyst

Technical Business Analyst

31 Dec 2023
Texas, Plano, 75094 Plano USA

Technical Business Analyst

VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths. To apply, please visit: ;/p>
Technical Business Analyst
Plano, TX
Long term contract

Roles and Responsibilities
Work cross-functionally with different teams to troubleshoot customer issues

  • Assist with training and onboarding new customers or products
  • Work with Product Owners to develop and prioritize the backlog and Operations product vision
  • Collaborate with agile teams daily, clarifying details and answering questions about direction or strategy, and actively participate in Scrum events and other planning activities
  • Develop, categorize, and prune internal documentation
  • Notice data trends which need to be surfaced and build/maintain reporting dashboards
  • Monitor team performance and provide advice for any necessary process improvements
  • Think independently to solve difficult operational and technical problems

  • 4+ years working as a Business Analyst, Operations Analyst, or Product Analyst
  • 10+ years overall IT experience
  • 2+ years providing exceptional customer service, especially with crisis management
  • 2+ years operating in a SaaS environment: you should be familiar with high-level concepts of databases, cloud computing (AWS), software development, security, etc. '
  • 1+ years technical experience with SQL (Python or R acceptable)
  • Exceptional written and verbal communication skills with the ability to multi-task
  • Experience with Jira, Confluence, and Diagramming software such as Lucid Chart / Visio
  • Ability to use data analysis concepts to analyze product data
  • Strong experience in Microsoft Office Suite (Excel, Word, PowerPoint, Word)
  • Detail and process oriented with focus on continuous improvements to maximize efficiencies
  • Comfortable working as part of a cross-functional team
  • Demonstrated successful experience learning new technologies or overcoming challenges

Key Skills: Crisis Management, JIRA, Confluence, Lucid Chart, Visio

Referral Program: AsNk our rNAecruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships.

We are Equal Employment Opportunity Employer.

VDart Inc
Alpharetta, GA
Follow us on Twitter for the hottest positions: @VDartJobs
Follow us on Twitter: @vdartinc

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