Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityThe VP, HR Business Partner (HRBP) – Staff Agencies is responsible for the management and delivery of Human Resources strategies, issues and needs of assigned group of Staff Agencies. This executive serves as a key advisor to the leadership team on the development of its future leaders and ensuring that the organization has the right ready-now talent to continue its legacy of success. This role collaborates with the business leaders and provides thought leadership in formulating and influencing the strategic plans for the organization with a focus on the selection, development, recognition, and effective utilization of talent ensuring alignment with compliance, risk, and regulatory requirements. They are expected to help influence the most progressive HR strategies and solutions, with an overall objective being the realization of business objectives, accelerating cultural transformation, enabling people success, and improving compliance. Identifies, manages, and remediates workforce risk, as well as confirms regulatory compliance as it relates to recruiting, performance management, merit and bonus programs, workforce and/or HR issues within these staff agencies.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: San Antonio, TXWhat you’ll do:
Responsible for leading the design and execution of assigned group of Staff Agencies’ HR strategy, considering broader business strategy and complex regulations and nuanced supervisory expectations, including how they apply in a matrixed commercial environment
Provides executive thought leadership in managing and improving HR processes that fit the organization, client business needs, support cultural initiatives including talent assessment and planning, organizational design and development, performance management, employee retention and learning strategy
Facilitates cross-functional collaboration with the appropriate HR areas of expertise to develop and implement compliant solutions that align with strategic business objectives
Develops talent on the Staff Agency HR teams and throughout the broader client group and leads the continuous talent review processes that serve to strengthen the executive bench and expand leadership capacity
Collaborates and partners with the CEO and Executive Council on organizational design and development of the executive team as well as pivotal positions within the organization
Serves as a strategic partner to executive leadership, collaborating on the development of business strategies and ensuring HR initiatives are aligned to support organizational growth and objectives
Anticipates future business needs, assesses changing workforce and business directions, analyzes emerging trends, and seeks opportunities to develop or expand programs in support of strategic business objectives
Optimizes staffing capacity by implementing a comprehensive review of adequacy and skills, ensuring equitable opportunities and adaptability to evolving compliance and regulatory landscapes within a staff agency environment
Drives strategic change through assessment of organizational capacity and implementing achievable, impactful initiatives that align with long-term goals
Influences and executes the HR strategy, considering broader business conditions, the enterprise regulatory environment and the nuances of a highly matrixed environment
Applies knowledge of state, federal and international employment laws and regulations associated with key functional areas such as recruiting, employee relations, compensation, and benefits to provide consultation through the oversight and execution of human resources strategies and programs
Manages the Staff Agency HR team by providing guidance and oversight to programs, strategies, and initiatives that impact the short- and long-range health and protection of employees
Accountable for ensuring compliance with HR relevant laws, regulations, and standards and provides direction and leadership to Human Resource Business Partners on policy interpretation, risk mitigation or compliance of HR-related regulatory or legal requirements
Responsible for operating within established HR policies and guidelines, and acts in accordance with applicable laws, regulations, and supervisory guidance. Also ensures policy exceptions are promptly and effectively assessed and escalated
Advises and consults with the HR areas of expertise to implement business solutions that positively impact business goals while remaining compliant
Demonstrates executive level thought leadership, strategy development, and financial and operational planning and applies HR subject-matter-expert knowledge to lead subordinate teams in producing HR deliverables in support of client’s initiatives
Builds and oversees a team of professionals through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
What you have:Minimum Education:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
Minimum Experience:
10 years of experience in Human Resources with proven track record leading HR initiatives, such as performance management, succession planning, leadership development, etc. and supporting senior level leadership in a large, complex, matrixed organization structure
8 years of people leadership experience in building, managing and/or developing high-performing teams
Extensive knowledge in all functional human resources areas including recruitment, employee relations, compensation, benefits, talent and performance management, training and development, and employment compliance/legal issues with experience in the technology, financial or insurance industries
Comprehensive knowledge of business, industry, and general HR practices specifically with a deep understanding of how those practices apply to a large financial institution, bank, or insurance company
Experience aligning people and business strategies and delivering talent solutions across the organization
Executive-level expertise in leveraging HR metrics, analytics, and data insights to drive strategic workforce decisions, optimize talent management, and enhance organizational effectiveness, particularly in tech-driven and strategic business environments
Demonstrated experience collaborating and motivating key resources and stakeholders; influencing decisions and successfully designing, developing, and overseeing long-term strategies aligned to business objectives and driving meaningful change in a complex, matrixed environment
Expert written and verbal communication and presentation skills, including the ability to communicate technical and complex analyses to a non-technical audience and the ability to think strategically and tailor appropriate messages to different management levels throughout the organization to drive decision-making and business outcomes
Executive-level interpersonal and communication skills with demonstrated ability to quickly build trust and relationships among senior level and/or c-suite leaders and peers
What sets you apart:
HRBP experience supporting senior leadership within a technology and/or strategy organization.
Relevant experience in a large ($100B+) consumer bank, financial services, or insurance institution.
Experience leading other people leaders.
US military experience through military service or a military spouse/domestic partner
What we offer:Compensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $216,750 – 390,150.Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you are an existing USAA employee, please use the internal career site in OneSource to apply.Please do not type your first and last name in all caps.Find your purpose. Join our mission.USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/staticassets/Media/enterprisehrcpranoticeatcollection.pdf) here.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
