Summary About the Position: Serves as Case Analyst performing a wide range of military record, financial, and medical analytic functions within the Case Management Division. Responsibilities Analyze applications using analytical techniques to interpret situations pertaining to military human resources. Present summaries of advisory opinions, medical reviews and/or issues to assist processing cases. Confer with stakeholders across agencies to clarify any potential issues. Process tasks which include personnel, legal, finance, and medical advisory opinions. Review formal applications and determine adequacy. Participate in formal hearings pertaining to the accuracy of military personnel records. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes requesting formal review of prior denied cases for reconsideration; advising leadership on potential adverse impact of military personnel records; and providing formal communication on all aspects of military personnel functions. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). You will be evaluated on the basis of your level of competency in the following areas: Decision Support Information Management Manages and Organizes Information Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Human Capital & Resource Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
Position Objective: Perform complex day-to-day administrative and litigation support activities in support of customer’s Claims Division. Individual(s) must be able to work independently, receiving a minimum of detailed guidance, to complete tasks that include, but are not limited to, work that settles general claims by or against individuals and businesses, as well as requests for waiver of indebtedness applications of Department civilian employees and uniformed military members. The Claims Division consists of a three-member board of attorneys, and currently four adjudicators for claims cases and waiver determinations, all of whom draft decisions. This Division considers appeals of claims for uniformed service member pay and allowances (including travel, transportation, retired pay, and survivor\'s benefits), and appeals of claims of transportation carriers for amounts deducted from them for loss or damage. Additionally, the Claims Division considers initial requests over a certain dollar threshold, and appeals of denials of waiver requests, by individuals who, due to equitable considerations, seek to retain sums of money erroneously paid to them for pay and allowances. Due to the appellate nature of the DOHA Claims Division\'s mission, individuals with claims or waiver applications must file them through the responsible paying office (usually, the Defense Finance and Accounting Service (DFAS)). The Claims Division contractors provide a detailed analysis of each and every claim case or waiver request presented for decision.
