Enterprise Operations Service Delivery Program Manager in Washington, DC supporting a high-profile Federal Contract. The selected candidate must be a and eligible to obtain a Public Trust clearance.
To qualify, you must meet these basic qualifications:
• At least 8 years of related management experience with an emphasis on Service Desk and End User Computing programs and/or projects, including mission critical programs, IT systems implementation and solution development • At least 5 years of proven experience managing a program with at least 50 personnel delivering Enterprise Operations Support Services to at least 6000 end-users across multiple locations • At least 3 years of experience interfacing and presenting to C-level executives • Bachelor’s degree. May be substituted with 6 additional years of related experience
It would be great if you also had: • ITILv3 certification • PMI’s PMP certification preferred
Other qualifications include: • Excellent communication skills. • Strong analytical and problem solving skills to troubleshoot and resolve issues relevant to business operations. • Ability to balance and prioritize work • Self-starter
