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Req ID: RQ166458Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: NoneJob Family: Functional ExpertsSkills:Agile Methodology,Business Requirements,Writing User StoriesExperience:5 + years of related experienceJob Description:The team supporting the Administrative Office of the US Courts (AO) Case Management System Office (CMSO) is organized into 16 sub agile teams. We develop integrated solutions using the Agile/SAFe Framework. We focus on software development within AO to deliver systems for the Case Management and Electronic Case Filing (CM/ECF) Portfolio, which consists of mission-critical case management and related software to support federal appellate, district, and bankruptcy court judges and staff and external stakeholders.The CM/ECF Business Analyst will work as part of an agile development team to support the modernization of enterprise-class software applications. This position will be responsible for providing business analysis services for the Case Management Modernization (CMM) Program, which includes documenting all business requirements, planning, analysis, designs, diagrams, prototypes, and technical documents within Agile Scrum ceremonies (sprint planning, daily scrum, sprint review, sprint retrospective, and backlog refinement). This resource will also employ industry best practices for user centered user experience (UX) design to support the CMM Program. The Business Analyst shall be responsible for supporting the initiation, analysis, and designing of user centered UX processes and principles for the development of the new case management system.The Business Analyst will execute the following responsibilities:
Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.
Support CMM team during end-user interviews and customer journey map development by capturing input in government provided pre-defined templates.
Develop process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows.
Facilitate process flow mapping and analysis sessions with CMM team and Court staff.
Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
Present process analysis results to the CMM team as well as Court staff at the intervals defined by the CMM team lead.
Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.
Deliver all journey mapping strategies/artifacts, process mapping/analysis, and customer interviews strategies/results within the Agile Scrum ceremonies and the bi-weekly agile report.
QUALIFICATIONS
5+ years’ experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing, and maintaining technical documentation, modeling business processes and system requirements, architecture, and data.
BS/BA Degree or MA/MS Degree with 4+ years of experience.
Experience assisting with testing, by writing acceptance criteria and confirming test cases results.
Experience with producing relevant and current requirements, sizing user stories correctly, and removing roadblocks prior to sprints starts.
Analytic and IT-specific
Experience gathering and assembling requirements (including but not limited to consulting with product owners, customers, key stakeholders, or end users).
Experience developing requirements into user stories and acceptance criteria.
Experience assisting the Product Owner or Team lead in defining the product scope, vision, and roadmap.
Experience providing system analysis and subject matter expertise on issues and bugs.
Experience conducting business process analysis, workflow analysis and business process re-engineering.
Experience designing legacy IT solutions for integration and deployment with active legacy applications.
Experience developing IT solutions for modernization, and for new development projects.
Experience providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
Experience with business process re-engineering.
Experience delivering technical briefings and hosting meetings to diverse audiences.
Communication and Organizational
Demonstrated leadership capability.
Strong problem-solving capacity in a highly visible and mission critical environment.
Strong articulation, listening, and communication skills required for interaction with diverse audiences and self-forming teams.
Exceptional attention to detail.
Exceptional oral and written communications skills.
Adaptable ability to perform independently and within a team.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
