Req ID: RQ186932Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: MBI (T2)Job Family: Software DevelopmentSkills:Information Technology (IT),IT Requirements,ServiceNow Platform,Software Development,Software SystemsExperience:5 + years of related experienceJob Description:ServiceNow Senior DeveloperPosition Overview : The ServiceNow senior developer will play a critical role in the development, configuration, and administration of the ServiceNow FedRamp platform. This role is responsible for creating custom workflows, integrations, and applications during the client implementation phase and will also manage the platform’s ongoing maintenance and operations post-implementation. The senior developer will collaborate with various teams to ensure solutions are functional, secure, and scalable.Key Responsibilities :
Develop, configure, and customize the FedRamp ServiceNow platform based on client helpdesk operations specifications
Implement ServiceNow modules
Act as the primary ServiceNow administrator post-implementation, managing platform operations, maintenance, and troubleshooting
Build and maintain custom helpdesk workflows, business rules, and client scripts
Integrate ServiceNow with other applications and data sources as needed
Provide ongoing support and enhancements to ServiceNow solutions post-implementation
Collaborate with cross-functional teams and stakeholders to ensure successful delivery of ServiceNow project
Perform platform upgrades and apply security patches as required
Create and maintain technical documentation and platform configuration
Qualifications :
Bachelor’s degree in Computer Science, Information Technology, or a related Field. Degree requirement can be supported with 4+ additional professional experiences
5+ years of experience with ServiceNow FedRamp implementation and platform administration
Strong experience with ServiceNow scripting, API, and workflow automation
Proven experience implementing and configuring various ServiceNow modules
Hands-on experience with integrations using REST, SOAP, and other integration protocols
Experience with complex helpdesk workflow design, data integration, and platform governance
Excellent problem-solving and communication skills to collaborate with clients and internal teams effectively
Experience in managing ServiceNow O&M post-implementation is a strong plus
ServiceNow Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist are preferred
GDIT IS YOUR PLACE:● Full-flex work week to own your priorities at work and at home● 401K with company match● Comprehensive health and wellness packages● Internal mobility team dedicated to helping you own your career● Professional growth opportunities including paid education and certifications● Cutting-edge technology you can learn from● Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
