ADMIN ASSISTANT/CUSTOMER SERVICE
Seeking an experienced, highly motivated, and enthusiastic individual to serve as a full-time Administrative Assistant/Customer Service Rep for our well-established, fast-paced, and growing construction company.
Duties and Responsibilities:
Provide Customer Service scheduling for new construction homeowners;
Liaison with Service Manager to resolve escalated customer construction complaints;
Answer customer questions about scheduling and/or work quality;
Schedule Service Technician visits;
Process work orders and complete data entry;
Perform administrative tasks such as phone monitoring, call routing, and document processing;
Be willing to learn and assist in Contract Management:
Be willing to learn and assist in managing sub-contractor insurance certificates, ensuring they have adequate coverage;
Qualifications:
Dependable with eagerness to learn;
2 years administrative experience in an office setting;
Intermediate proficiency using Microsoft Office Suite and Outlook;
Organized and able to multitask and work independently without getting flustered;
Reliable transportation;
Experience in a construction setting is a plus;
Work Location: Chesapeake VA
RESPOND WITH CONTACT INFORMATION TO SET UP INTERVIEW
Tidewater Interior Wall and Ceiling‘s employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training and career development programs. In compliance with the American with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities. EOE/M/F/D/V/AA
