ADMIN ASSISTANT/CUSTOMER SERVICE REP

ADMIN ASSISTANT/CUSTOMER SERVICE REP

19 Dec 2025
Virginia, Hampton roads, 23501 Hampton roads USA

ADMIN ASSISTANT/CUSTOMER SERVICE REP

Seeking an EXPERIENED, HIGHLY MOTIVATED, and ENTHUSIASTIC individual to serve as a full-time Administrative Assistant/Customer Service Rep for our well-established, fast-paced, and growing construction company.

Duties and Responsibilities are to:

Provide Customer Service scheduling for new construction clients;

Liaison with Service Manager to resolve escalated customer complaints

Answer customer questions about scheduling and/or work quality;

Schedule Service Technician visits;

Process work orders and perform data entry;

Perform administrative tasks such as phone monitoring, call routing, and document processing;

Be willing to learn and assist in Contract Management:

Be willing to learn and assist in managing sub-contractor insurance certificates, ensuring they have adequate coverage;

Qualifications:

Dependable with eagerness to learn;

2 years administrative experience in an office setting;

Intermediate proficiency using Microsoft Office Suite and Outlook;

Organized and able to multitask and work independently without getting flustered;

Have reliable transportation;

Other Information

Work Location: Chesapeake VA;

Experience in a construction setting not necessary, but is a plus;

Looking to hire immediately;

Will train in our operations processes;

RESPOND WITH CONTACT INFORMATION AND RESUME INFORMATION TO SET UP AN INTERVIEW

Our employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training and career development programs. In compliance with the American with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities. EOE/M/F/D/V/AA

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