About EABAt EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief:Administrative AssistantThe Administrative Assistant is part of the Administrative Professionals team and will be supporting the world of consulting and marketing for the higher education industry. This position is responsible for providing direct administrative support at the Managing Director level and above within our Marketing and Enrollment Services division. This role is based in Richmond, VA, and requires in-person attendance on Tuesdays and as needed.Primary Responsibilities:
Manage day-to-day administrative needs for colleagues at the Managing Director level and above, including calendar management, meeting coordination, travel booking, and expense management.
Coordinate logistics for various on- and off-site meetings, special events, functions, and lunches.
Respond to partner emails as necessary on behalf of leaders; draft, manage, and proo presentations, documents, and correspondence.
Prepare agendas, compile research and data, and help with collateral creation for meetings.
Handle confidential documents and other communications with absolute discretion.
Attend leadership meetings to document and disseminate notes and follow-up items.
Serve as liaison between assigned leaders and other leadership and/or major EAB divisions.
Perform data entry using Salesforce and other software.
Assist other Administrative Professional team members as needed and as available.
Perform other clerical and administrative duties as necessary.
Basic Qualifications:
High school diploma or GED
2-3+ years of experience in administrative support roles or relevant experience
Strong written and verbal communication skills
Effective interpersonal and teamwork skills
Planning and organizing skills with attention to detail and quality
Demonstrated ability to multi-task in a fast-paced environment
Strong grammar and prooing skills; effective communication across multiple levels within an organization
Excellent telephone etiquette and phone personality
Proficient with Microsoft Office (Outlook, Word, PowerPoint, Excel) and Zoom
Ideal Qualifications:
Associate or bachelor’s degree
2-3+ years of experience providing administrative support to senior-level executives
Experience using Salesforce, wiki pages, Box, Trello
Interest in direct marketing and/or client services
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.Compensation: The anticipated starting salary range for this role is $35,000 - $40,000 year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. Benefits:Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
