Description We are seeking a Front Desk Coordinator to join our team in the non-profit sector, based in Richmond, Virginia. As a Front Desk Coordinator, you will be the first point of contact for our organization, responsible for managing front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.Responsibilities: Serve as the primary point of contact for all incoming calls and visitors, ensuring a welcoming, professional, and efficient reception experience Maintain a neat and organized front desk and reception area Manage incoming and outgoing mail, distributing correspondence promptly and accurately Order and maintain office and kitchen supplies, ensuring a well-stocked and functional workspace Assist other administrative staff with overflow work, including tasks related to data entry, word processing, and internet research Handle customer inquiries with a high level of professionalism, providing excellent customer service at all times Prioritize tasks effectively to ensure the most important tasks are completed on time Utilize excellent communication and social skills to foster positive relationships with visitors and team members Maintain various office files, providing general office filing support as needed Process customer credit applications and maintain accurate customer credit records. The Front Desk Coordinator role requires a range of administrative office skills, including proficiency in answering multi-line phone systems and performing typical receptionist duties. The ability to manage filing systems efficiently is also essential. Requirements Proficiency in Administrative Office tasks Ability to handle Receptionist Duties including greeting visitors, managing appointments, and maintaining a clean and organized front desk area Experience with Answering Multi-Line Phone System, directing calls to the appropriate individuals or departments Skilled in Filing and maintaining organized records Excellent communication and interpersonal skills for interacting with staff, visitors, and clients Strong organizational and multitasking capabilities to manage various tasks simultaneously A high level of professionalism and discretion due to the sensitive information handled Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) A problem-solving mindset and the ability to work independently and make decisions when necessary Flexibility to handle unexpected situations or requests Willingness to learn and adapt to new tasks or changes in routine as required by the organization's needs Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
