Your Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.Join Evolent for the mission. Stay for the culture.What You’ll Be Doing:Job SummaryFunctions in a clinical review capacity to evaluate all cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Initial clinical reviewers are supported by Physician clinical review staff (MDs) in the utilization management determination process.Job Description
Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria.
Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff.
Conducts regular audits, as assigned, to ensure guidelines are applied appropriately.
In states where required, refers all cases that an approval cannot be rendered to the Physician Clinical Reviewer. In States where allowed, will make denial determinations as a specific case warrants.
Converses with medical office staff in order to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale.
Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plans required timeframes.
Documents all communication with medical office staff and/or treating provider.
Practices and maintains the principles of utilization management by adhering to policies and procedures.
Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations.
The Experience You’ll Need (Required):
Current, unrestricted state licensure as a Physical Therapist. Required
A physical therapist must hold a state license in physical therapy and hold a doctorate of physical therapy degree from a CAPTE (Commission on Accreditation in Physical Therapy Education) accredited education program and pass the national certification examination. Required
5+ years clinical Required
Strong interpersonal and communication skills. Required
Basic computer skills; must be able to talk and type simultaneously. Required
Schedule encompassing 4-7pm CST and 7-9pm CST Preferred
Technical Requirements:We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.The expected base salary/wage range for this position is $34-36/hr. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!For more insights about Evolent Health, click on Life At Evolent (https://www.evolent.com/) to learn more!
