Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.Qualifications Required:
Bachelor's Degree
5+ years of Consulting experience or relevant industry experience
2+ years of Functional Requirements gathering and/or Program/Project Management experience
Salesforce implementation and/or project experience
Ability to work with product owner, business, functional lead and scrum team to pick up prioritized user-stories from the backlog
Ability to run program increment and iteration planning for the scrum team
Experience working with business to elicit requirements and translate those to user-stories
Experience performing business-demos and getting user-story-acceptance completed by business
Experience writing user stories
Strong Core Consulting skills such as organization and communication both written and verbal
Agile Software Development Methodology experience
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
Salesforce or CRM SaaS Solutions experience
Agile Project Management
Scrum Master experience
SDLC Scrum Process knowledge
Prior exposure supporting Government/Federal Digital Transformation efforts
Client management experience
Ability to communicate and manage stakeholder expectations
Prior experience Managing and/or Leading Teams
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
