Ridgeline is seeking a Linux Systems Administration Intern to support our IT and infrastructure teams in managing and maintaining critical systems. This internship is ideal for individuals passionate about Linux administration, system support, and IT operations. You will gain hands-on experience with Tier 1 and Tier 2 helpdesk support, system monitoring, troubleshooting, and automation in a dynamic and fast-paced environment.What You Will Do:Provide Tier 1 and Tier 2 technical support, assisting users with system issues, troubleshooting hardware and software problems, and escalating as necessary.Assist in Linux system administration, including user account management, system updates, and security patching.Monitor system performance, logs, and network activities to identify and resolve potential issues.Support server maintenance tasks such as configuration, backup, and recovery operations.Work with the IT team to document common technical issues and solutions.Assist in automating routine administrative tasks using shell scripting and other automation tools.Collaborate on deployments and upgrades of enterprise IT solutions.Maintain and update system documentation, knowledge base articles, and internal IT resources.What You Will Learn:Fundamentals of Linux system administration and troubleshooting.Best practices for helpdesk support, ticket management, and customer service.Hands-on experience with system automation and scripting.Exposure to enterprise networking, security principles, and IT infrastructure.Practical knowledge of backup and disaster recovery planning.How to work in a collaborative IT environment supporting critical business operations.
