We are seeking a motivated and enthusiastic Client Service Representative to join our team. This entry-level position is perfect for individuals looking to start their career in customer service and build valuable skills in client relations. As a Client Service Representative, you will play a vital role in ensuring client satisfaction and supporting our overall business objectives. Key Responsibilities Client Interaction : Serve as the first point of contact for clients, addressing inquiries and providing accurate information about our products and services. Problem Resolution : Assist clients in resolving issues efficiently, ensuring a positive customer experience. Account Management : Maintain and update client records and databases, ensuring accuracy and confidentiality. Team Collaboration : Work closely with other departments to ensure seamless communication and service delivery. Feedback Collection : Gather client feedback and provide insights to improve service quality and customer satisfaction. Qualifications Education : High School Diploma or GED required; associate’s or bachelor’s degree in a related field is a plus. Experience : No prior experience required; we welcome recent graduates and individuals eager to learn. Communication Skills : Excellent verbal and written communication skills, with a friendly and professional demeanor. Interpersonal Skills : Strong interpersonal skills to build relationships with clients and team members. Detail-Oriented : Ability to manage multiple tasks while paying attention to detail. Tech Savvy : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with customer relationship management (CRM) systems is a plus. What We Offer Training : Comprehensive training program to equip you with the skills necessary for success in client service. Career Growth : Opportunities for professional development and advancement within the company. Supportive Environment : A positive and collaborative workplace where your contributions are valued. Compensation : Competitive salary with performance-based incentives. If you’re ready to kick-start your career in customer service and make a positive impact on our clients, apply now to join our team! Powered by JazzHR
