Description We are offering a short term contract employment opportunity for a Front Desk Coordinator in the Non-Profit industry, based in Virginia Beach, Virginia. The role involves various administrative and customer service tasks, including answering multi-line phone systems and providing concierge services. Responsibilities: Ensuring efficient and accurate processing of customer credit applications. Utilizing various software including Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and customer record maintenance. Providing administrative assistance to various teams and departments. Delivering high-quality customer service and resolving customer inquiries promptly. Organizing files and customer records in a systematic manner for easy retrieval. Managing the front desk operations, including answering multi-line phone systems and directing calls appropriately. Offering concierge services to clients and visitors, ensuring a positive experience. Monitoring customer accounts and taking necessary actions based on account status. Utilizing interpersonal skills to interact with customers, team members, and other stakeholders effectively. Ensuring all tasks and operations comply with industry standards and organizational policies. Requirements Proficient in Microsoft Office Suite including Microsoft Word, Excel, and Outlook Experience in administrative assistance or related field Ability to handle multi-line phone system effectively Familiarity with concierge services, providing high-quality customer service Strong interpersonal skills and ability to communicate clearly and professionally Proficiency in data entry tasks and organizing files Experience in a non-profit environment is a plus Ability to maintain confidentiality and handle sensitive information with discretion Strong organizational skills and attention to detail Excellent problem-solving skills and ability to take initiative Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
