Client Services Supervisor
Job Locations
US-WA-BELLEVUE
Requisition ID
2024-151356
Line of Business:
All Ways Caring HomeCare
Pay Min
USD $23.00/Hr.
Pay Max
USD $23.00/Hr.
Our Company
All Ways Caring HomeCare
Overview
Who we are looking for:
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Seeking a self-motivated professional with prior scheduling and management or supervisory experience
An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
An experienced communicator and problem solver who is well-organized
What you will receive:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
External Job Description
What you will do:
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks
Qualifications
What you will need:
Associate or bachelor\'s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgement
Valid driver\'s license and auto insurance
Effective verbal and written communication
Excellent customer service skills
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer\'s/dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com. Follow us on Facebook and LinkedIn.
Additional Job Information
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Salary Range
USD $23.00 / Hour
Res-Care, Inc., dba BrightSpring Health Services (\"ResCare\"), is an Equal Opportunity Employer. ResCare does not discriminate against any perso
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today\'s most important industries. Our growth is driven by delivering real results for our clients. It\'s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it\'s no wonder we\'re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you\'re as passionate about your future as we are, join our team.
KPMG is currently seeking a Solution Relationship Director to join the KPMG\'s Indirect Tax Services Team.
Responsibilities:
Secure new accounts by selling our indirect tax compliance services, automation solutions, third-party tax engine implementation services, and consulting and managed services; identify potential clients, understanding their indirect tax needs, and presenting tailored solutions that meet their requirements
Understand deeply of our advanced technology solutions that leverage Generative AI; articulate the value proposition of these solutions to prospective clients, demonstrating how the technology can be used to streamline tax processes and ensure compliance
Build and maintain strong relationships with clients and prospects; establish trust and credibility with decision-makers, continually identifying opportunities to add value to their operations
Contribute to the strategic planning of the indirect tax practice, providing insights from the field to shape our service offerings and go-to-market strategies; collaborate effectively with other practices within the firm as well as existing client service teams; ensure that the solutions we offer are integrated, comprehensive, and meet the evolving needs of our clients
Create and maintain strong sales pipelines and forecasts associated to substantiated opportunities and close sales and finalize agreements with customers; build market awareness of KPMG for indirect tax
Engage in Account Management, including account planning, client procurement, meeting follow-up, pipeline development, opportunity pursuit, contract negotiation, risk management, proposal and statement of work development, and revenue attainment
Qualifications:
Minimum eight years of recent experience demonstrated successful consulting services or solution sales experience in high-end major national/global accounts; verifiable track record of exceeding expectations
Bachelor\'s degree in business or related field from an accredited college/university or equivalent experience
Strong subject matter knowledge or industry knowledge; tangible and demonstrated experience in formal sales process deployment and use; exceptional consultative and interpersonal skills that have resulted in business relationships of impeccable trust, confidence, and results
Demonstrated superior ability to develop and lead relationship building activities with C-Level executives, including Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), Chief Information Officer (CIO), Business Executives, and General Auditor;
Ability to travel regularly
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant\'s skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designe
