DescriptionTHE ROLEThe Chief Labor Relations Officer is responsible for leading multiple teams across the system to provide strategic and operational labor relations advice, programs, systems, tools, and protocols and policies. Responsible for influencing and partnering with Human Resources, Legal, Finance, and Operations leaders to promote the highest quality experience for core leaders and caregivers. The role will also be responsible for creating and implementing consistent best practice approaches to positive employee and labor relations, consistent alignment with HR policies, establishing appropriate protocols and ensuring compliance with regulatory requirements and collective bargaining agreements. This work is done in a manner that integrates and aligns system-wide Human Resources and operations with the caregiver engagement objectives of providing a positive and healthy work environment for all caregivers.ESSENTIAL FUNCTIONSThis position holds a key leadership role for Providence healthcare operations.
Provides leadership in the provision of labor relations services, strategic people priorities, current and long-range organizational goals and objectives.
Leads the integration and alignment of labor relations programs to achieve consistency with the needs of the business objectives and align with the Core Values.
Develops, with key stakeholders, strategies and recommendations for enhanced caregiver and core leader experience; partners with other COEs and operational leaders to develop strategic workforce plans (both short-term and long-term) and expected outcomes.
Leads the development and implementation of communications and training programs for managers and caregivers to understand our labor relations principles and approach.
Builds and develops a strong functional team through effective recruiting, training, coaching, team building and succession planning. Works in concert with Labor Relations managers, directors and team members to articulate goals for team.
Manages virtual teams effectively and ensures resources are allocated appropriately and skills / competencies to deliver results.
Fosters a culture of service excellence.
Manages complex vulnerability assessments and team recommendations to improve the working environment of all caregivers.
Leads development of labor relations training strategy including content and delivery approach for key caregiver labor relations programs, processes, initiatives, and policies.
Provides subject matter expertise on grievance administration and provides strategic support for arbitrations.
Provides ongoing consulting guidance, coaching and training to Field HR leaders and staff, as well as operational leaders, with respect to labor relations programs and activities.
Proactively identifies internal and external labor relations trends and issues, including union legislative and organizing strategies, and develops recommendations. Proactively collects, analyzes, interprets, and prepares reports on labor activity. Translates into actionable information that can used to set/adjust strategies and plans.
In conjunction with LEBC, partners with Field HR to support ongoing labor relations and contract negotiations. This includes complex, high-risk grievances, support for requests for information and unfair labor practice charges, contract language interpretations, preparing for contract negotiations and supporting contract implementations.
Integrates Mission throughout each step of the Caregiver Relations process.
Uses measurements to predict needs and signals course correction. Accountable for presenting metrics that monitor and assess labor relations related activities and assures the strategies and tactics are on target to meet organizational needs. Ensures customer-oriented metrics are developed and reported.
QUALIFICATIONS
Bachelor's Degree in Human Resource Management, Organization Development, Industrial Relations, or related field; or equivalent educ/experience
Master's Degree in Human Resource Management, Organization Development, Industrial Relations, or related field (preferred)
Experience in healthcare and acute care environment (preferred)
At least 10 years as a senior level Human Resource/Labor Relations leader; preference for leaders who have managed within multi-location and multi-geographical (multi-state) locations with 20,000+ employees.
Experience moving organizations from decentralized to centralized HR environments and moving employee and management based to technology-based and centralized services (preferred)
Experience in HR strategic planning and working through partnerships, customer centric environment enhanced by technology and centers of expertise to achieve aligned objectives.
Experience working directly with senior, operational leaders to achieve strategic initiatives with proven results in increasing retention while reducing turnover.
Ability to get key HR objectives accomplished through others – both direct report leaders as well as through leaders outside direct reporting relationship
Has established and built large and effective teams.
Initiates new ideas as well as delivers what is requested.
Demonstrated organizational agility skills within a complex organization.
Ability to effectively and quickly problem solve and provide leadership in solving difficult employee relations, management and entity based human resource problems.
Excellent communication skills that include strong presentation, advocacy and training skills.
Has remained abreast of changing regulatory environment. Thorough understanding of legal requirements, regulatory issues relating to employment and labor relations.
Can flex and adjust to a changing environment and to different groups and situations to achieve the right mission and values-centered results/decisions.
Knowledge of management and business practices and human resource-based organization development theory and advanced practice. Able to use improvement and organization theory and techniques to facilitate effective change management.
Demonstrated analytical skills.
Excellent collaboration and team building skills.
Ability to inspire and develop staff.
About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.Requsition ID: 334754
Company: Providence Jobs
Job Category: Employee Advocacy & Labor Relations
Job Function: Human Resources
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4015 SS HR 4
Address: WA Renton 1801 Lind Ave SW
Work Location: Providence Valley Office Park-Renton
Workplace Type: Hybrid
Pay Range: $270k - $310K
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
