The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Operations Manager will oversee and manage all aspects of Marine Fire Protection service and installation departments. This position will be responsible for directing, overseeing and managing all construction activity in various commercial projects, while leading a team of Project Managers and Field Superintendents, ensuring all projects are executed efficiently, on time, and within budget.
Pay Range: $90,000 - $120,000 annually
Key Responsibilities:
Lead and manage the operations team by setting operational performance objectives and expectations, while continuously providing guidance, support and leadership.
Create and foster an environment of high performance and accountability, by conducting routine evaluations of both operational processes and people.
Responsible for allocation and proper utilization of resources such as manpower, equipment, and materials for all projects. Partner with other Hiller support teams to drive optimal operations for the commercial division.
Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and schedules to optimize delivery and project execution while ensuring financial objectives are met.
Partner closely with General Manager to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
Responsible for holding weekly production meetings, monitoring project status, monitoring financials, insuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively.
Assist in sales and pricing with clients & General Contractors. Maintaining routine communication with clients and GCs to ensure customer satisfaction remains a top priority.
Conduct regular site visits to monitor progress and schedule. Resolve any issues or challenges that arise during construction that could jeopardize scheduled completion.
Develop and implement project schedules, allocate manpower resources effectively, and ensure timely completion of projects within budgetary constraints.
Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction.
Conduct routine safety inspections to ensure compliance with occupational health and safety standards and take necessary corrective actions to mitigate risks.
Review contracts for interpretation of inclusions/exclusions for service installation activities
Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices.
Support Project Management activities as needed, including specification review, submittals, site surveys, project walk throughs, etc.
Other duties as required.
Qualifications
What We Are Looking For:
Bachelor's degree Construction Management, Project Management, or a related field is preferred. Relevant certifications and extensive hands-on experience will also be considered in lieu of degree.
Proven experience (5+ years) in project management or operations, preferably in a supervisory or managerial role.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Demonstrated leadership skills with the ability to manage and motivate a diverse team of technicians and subcontractors.
Excellent project management abilities, including the ability to plan, organize, and prioritize tasks effectively.
Proficient in reading and interpreting construction plans, blueprints, and technical specifications.
Solid understanding of occupational health and safety standards and the ability to ensure compliance throughout the project.
Detail-oriented with strong problem-solving skills and the ability to make sound decisions under pressure.
Proficiency in relevant computer software and tools used in project management.
Knowledge of Coast Guard/ABS/ other regulatory codes is preferred.
Ability to work under pressure, meet deadlines, and adapt to changing priorities
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Comfortable working in various environments, including industrial facilities, commercial buildings, on board vessels, and outdoor settings.
Capable of standing, walking, bending, and kneeling for extended periods.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
