Help Desk Analyst

Help Desk Analyst

29 May 2024
Washington, Seattle-tacoma 00000 Seattle-tacoma USA

Help Desk Analyst

Vacancy expired!

DescriptionRobert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.What you get to do every single day

Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

Independently investigate and implement solutions to technical issues

Identify recurring technical issues and propose solutions to address the root of the problems

If you have any question or are interested in applying, please do not hesitate to contact me at federico.jimenez@rht.comRequirements

Experience installing and configuring Windows OS, networked and local printers, and supporting business applications

Windows 10 experience and previous experience working in an Active Directory environment

Excellent problem-solving skills in Microsoft Office applications

Basic networking concepts and troubleshooting skills

Audio/Visual setup and support

Experience with IT support ticketing systems

If you have any question or are interested in applying, please do not hesitate to contact me at federico.jimenez@rht.comTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Location: Seattle, WADate Posted: May 28, 2019Employment Type: ContractJob Reference: 04410-9501975261Staffing Area: Technology & IT

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