Job DescriptionSenior Director – Culture & InclusionAs the Senior Director of Culture & Inclusion, you will play a pivotal role in shaping and promoting Nordstrom's values, beliefs, and commitment to service. You will work closely with senior leadership, HR, and various stakeholders to develop and implement comprehensive strategies that foster engagement, support our efforts to ensure every employee has equitable access to opportunity and enable our vision of helping our customers “feel good and look their best”.Your efforts will ensure that Nordstrom's culture and values are consistently communicated, understood, and embraced throughout the company. You will also lead initiatives to enhance employee engagement, create a positive workplace culture, and drive equitable business practices. This role requires a strategic thinker with strong analytical skills and the ability to influence and collaborate with key business leaders to support business strategy and plans.Responsibilities:
Develop and implement strategies that promote a positive workplace culture and bring Nordstrom’s values, beliefs, history, and commitment to service to life through the employee experience, fostering a sense of belonging and engagement.
Lead efforts to ensure that Nordstrom’s values and cultural practices are consistently communicated, understood, and embraced throughout the company by embedding into day-to-day operations and communication.
Drive the enterprise diversity & inclusion multi-year strategy that aligns with the company’s values and business goals, serving as an organizational change agent who actively partners with executive leadership, defining and embedding appropriate initiatives as a key driver of sustained business results.
Partner across the organization to develop and implement practices that ensure equity in our policies and practices such as hiring, supplier/vendor programs, professional development, and employee listening programs.
Implement improvement processes that support the ongoing development and refinement of the company’s cultural practices, ensuring that they remain relevant and impactful. Play a leadership role in shaping both our internal and external narrative on culture and inclusion at Nordstrom.
Create KPIs and provide oversight of processes and procedures to regularly measure actions against outlined goals and objectives, ensuring connection to key business outcomes.
Serve as consultant and key partner to build organizational capability and drive large-scale, complex change and transformation.
Gain the confidence and trust of others through honesty, integrity, and authenticity. Maneuver comfortably through complex policy, process, and people-related organizational dynamics. Provide coaching and consulting to leaders on relevant issues and initiatives.
Stay informed about relevant trends and developments in the marketplace to effectively evaluate best practices.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, related field or equivalent experience.
15+ years leading teams focused on employee engagement, culture, talent management, DEIB, HR business partnership or related field.
Advanced program and project management skills, and ability to operationalize and scale programs. Experience effectively partnering with business teams to build effective programs and strategies
Excellent interpersonal skills and demonstrated ability to effectively build and manage relationships with cross-functional colleagues and business leaders across multiple functions
Strong presentation skills and ability to confidently interact with Nordstrom Executive Team and Board
A highly effective communicator with the ability to clearly and concisely articulate ideas, concepts, and proposals to engage team, peers, and leadership
Strong analytical skills and the ability to interpret data to drive decision-making.
Ability to influence a broad group of stakeholders, partners, and senior leaders without direct authority – a team-oriented consensus builder who understands how to achieve buy-in from different leaders, builds bridges, and designs “win-win” solutions across a large, matrixed organization
We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important pointsThe job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.Washington: $180,000-$290,000 annuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/BenOverview20-21.pdfAbout UsWe’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.Come on! Join us!
