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DescriptionAmazon is looking for a Senior Product Manager to join its Tax Department's Indirect Tax Calculation – Tax Engine Business team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage VAT related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team.Key job responsibilitiesAs a Senior Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations. You will be expected to respond to new or changing tax legislative/compliance and business needs, and drive the end-to-end project lifecycle required to adapt or enhance our indirect tax collection capabilities to meet those needs. You will partner closely with cross functional teams across nearly all of Amazon to gather business and tax requirements, convert those requirements into product specifications, collaborate with software and business teams, and continue to engage through the entire lifecycle of our projects – from design-to-delivery.A day in the life Meeting with tax, business, and software teams to understand their objectives and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those objectives. Developing product functional and user experience requirements, feature specifications, and standard operating procedures. Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams. Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. Providing general indirect tax calculation and collection super subject matter expertise to internal and external personas – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree or equivalent
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience as a product manager or owner
Experience owning technology products
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience implementing and maintaining indirect tax calculation software products – including Vertex, Avalara, ONESOURCE, TaxJar, Systax, or Synchro
Working knowledge of indirect taxes – including US sales taxes, EU value-added taxes and other global transaction taxes, tax invoicing and other government integrations (e-invoicing, e-reporting)
Experience using BI tools – including Alteryx, Quicksight, or Tableau
Ability to navigate complex and unstructured cross functional environment
Ability to conceptualize and manage multiple projects at a time
Excellent oral and written communication skills
Experience building and maintaining relationships with business partners; team-oriented, customer-centric attitude
Detail oriented, highly organized, decisive, and self-motivated
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
