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Job CategoryEducation & Community Services, Regular, 40 hours per week, 12 months per year
Employee TypeFT Non-Exempt
Agency Overview
At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.
When one of us succeeds, we all succeed!
Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.
Our Agency Values include Community, Equity, Integrity, Relationships, and Sustainability. More information about our Agency Values can be foundhere.
Clickherefor more details about our benefits program.
Job Summary
Neighborhood House has a longstanding commitment to ensure that low income, immigrant and refugee aging and disabled members of our community age in place, receiving culturally appropriate services that enable the highest quality of life. The primary role of this position is to conduct in-home comprehensive functional assessments and arrange for in-home caregiving for elderly and disabled adult clients receiving Department of Social and Health Services (DSHS) Medicaid funded personal care and other services. The case manager reports to the Long-Term Care Supervisor. The Case Manager will develop and implement care plans for clients to ensure that all of their Activities of Daily Living (cooking, cleaning, bathing, etc.) are taken care of with the assistance of an independent paid caregiver.
The ideal candidate will have experience with navigating within a dynamic and flexible atmosphere and have experience working with aging and disabled populations.
Responsibilities
Conduct in-home functional assessments and reassessments for a case load of approximately 75-85 clients. Collect personal data and analyze information to include diagnosis of condition, skin condition, medications, treatment, psych/social information, and assistance with activities of daily living.
Review eligibility for program annually and as needed.
Evaluate client assessment data with healthcare professionals, mental health providers, nursing staff and others in the development of care plan and when change of condition occurs.
Provide oversight of care being provided to assigned clients by phone or in-person. Conduct care plan reviews as needed with assigned clients.
Document all client activities and maintain confidential client records.
Provide information, referral, and advocacy to link clients to appropriate services in a timely manner.
Participate in clinical case reviews, trainings, and case consultations.
Monitor IP and home care agency caregiver performance to ensure client is receiving care specified in care plan.
Conduct placement (i.e., Assisted Living, Adult Family Home, etc.) assessments and/or termination planning as needed for clients exiting case management services.
Maintain work standards to ensure compliance with DSHS Quality Assurance and HIPAA expectations.
Travel to clients’ homes in King County to conduct in-home assessments.
Work with interpreters as needed.
Some evening and/or weekend work may be required.
Perform other duties as assigned.
Qualifications
Minimum Qualifications
Bachelor’s degree in Social Work, Behavioral Science, or related field plus 3 years of experience working in social work or human services, with an emphasis on aging, low-income and diverse populations, OR
Associates Degree in related field with 5 years of experience working in social work or human services, with an emphasis on aging, low-income and diverse populations may be considered.
Bi-lingual in target language with English proficiency sufficient to complete complex documentation and navigate WA State on-line databases and care planning tools.
Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
Neighborhood House is on a journey to become a fully inclusive, multicultural, anti-racist organization. Candidate must demonstrate a commitment to advancing racial equity and social justice.
Experience working with elderly or disabled adults who have unstable health conditions and risk factors including multiple physical and/or mental health problems, long-term care needs, and/or drug/alcohol problems.
Demonstrated ability to perform job duties within the context of complex Federal and State regulations and definitions and to complete extensive technical documentation.
Knowledge of and experience in elderly/disability issues and social/health related resources that assist elderly and individuals with disabilities maintain their independence and quality of life.
Ability to communicate effectively, both orally and in writing, with individuals from a wide range of cultural backgrounds.
Must have reliable, independent transportation for periodic travel to client homes and between work sites.
Self-starter, highly organized, dependable, have strong problem-solving skills and be able to manage multiple complex problems.
Must be proficient in key computer applications (MS Office/Word/Excel/Access).
Desired Qualifications
Master's Degree in Social Work or related field and one year of professional experience.
Experience with and knowledge of chronic health conditions affecting aging, disabled and homebound clients.
Required Credentials
Must pass Neighborhood House background check requirements.
Position requires Washington State bi-annual criminal background re-check.
Post-Hire on-the-job Training Requirements
Current First Aid Certificate within 30 days of hire.
Current CPR Certificate within 30 days of hire.
Sexual Harassment Training within 30 days of hire.
Child Abuse and Neglect training (within 2 weeks of hire).
Employment Practice
Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer, we support and follow federal, state and local laws prohibiting employment discrimination. Neighborhood House does not exclude, deny benefits to, or otherwise discriminate on the basis of race, age, sex, color, creed, religion, caste, disability, national origin, marital status, mental or physical ability including HIV status, height, weight, veteran status, military obligations, sexual orientation and expression of gender identity, or any other classification protected by law. Management and HR staff are committed to ensuring that all personnel decisions that affect employees, clients, volunteers, and board members are made in accordance with the equal employment opportunity principles of nondiscrimination.
For more information
Inquiries may be directed to People and Culture at (206) 461-8430.
