We are searching for a highly organized and detail-oriented administrative professional to join our corporate property management team in a multifaceted support role. Our company is dedicated to excellence, innovation, and fostering long-term growth.
The ideal candidate will possess at least one year of experience in an administrative capacity within property management, demonstrating exceptional organizational skills, a keen eye for detail, and a positive, proactive approach to their work. The successful individual will thrive in a fast-paced environment, balancing a variety of tasks with poise and precision, while maintaining flexibility and strong communication across multiple channels. This role demands the ability to manage phone, email, and in-person interactions seamlessly, while providing crucial support to the broader team with diverse office and administrative responsibilities. A solution-oriented mindset, strong time management abilities, and the capacity to meet deadlines without supervision will be essential for success in this position.
Skills & Qualifications:
At least 1-2 years of experience in an office or administrative capacity, with a strong emphasis on operational support.
Demonstrated professionalism when interacting with the public and handling phone communications, maintaining a courteous and polished demeanor.
Exceptional interpersonal and customer relations abilities, with a knack for building rapport and resolving inquiries efficiently.
Strong verbal and written communication skills, with the ability to convey information clearly and concisely across various platforms.
Proficient in key software tools, including Microsoft Office Suite (Excel, Outlook, Word, etc.), with the ability to manage documentation and communications effectively.
Hands-on experience operating multi-line phone systems, managing inbound and outbound calls seamlessly.
Consistently punctual and dependable, with a proven track record of adhering to schedules and meeting deadlines.
Highly organized and detail-oriented, capable of managing multiple tasks simultaneously without sacrificing accuracy.
A proactive and motivated individual who thrives under pressure and is always ready to tackle challenges with a positive, solutions-oriented approach.
Strong time-management capabilities, with a focus on prioritizing tasks and addressing urgent matters promptly.
A friendly, approachable demeanor, contributing to a collaborative and positive workplace atmosphere.
Receptive to feedback and committed to continuous improvement.
General Administrative Responsibilities:
Manage a multi-line phone system, directing inquiries to the appropriate team members and regularly checking voicemail messages.
Handle the receipt, distribution, and proper routing of incoming communications, including faxes and emails.
Sort and deliver incoming postal mail to relevant departments or personnel.
Coordinate outgoing shipments, including preparing packages for Federal Express, UPS, and Certified Mail.
Process and record tenant payments, including rent, housing, and laundry checks, ensuring accurate scanning and filing.
Oversee tenant account collections, including follow-ups and documentation.
Input maintenance and service requests into the tracking system for timely resolution.
Compile and generate regular operational reports, including weekly and monthly summaries.
Provide general office support through scanning, filing, and entering data into internal systems.
Monitor office supply inventory, placing orders and ensuring timely delivery and organization of materials.
Troubleshoot and perform basic maintenance on office equipment to ensure operational efficiency.
Assist with light office upkeep, including maintaining a clean and organized workspace.
Take on additional tasks and ad-hoc responsibilities as needed by the team.
Human Resources Support:
Assist with talent acquisition by maintaining job postings and advertisements for open roles.
Coordinate background checks and verify references for prospective employees.
Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed.
Set up and configure essential technology (cell phones, computers, printers) for new employees and retrieve equipment upon their departure.
Provide support in managing employee benefits, including assisting with renewals and program updates.
Keep employee records up to date, ensuring all personnel files are accurately maintained and accessible.
Manage miscellaneous HR-related tasks and support as required by the department.
Credit and Criminal background check and professional reference checks required prior to employment
Office Hours M-F 8:30am to 4:30pm, In office
Compensation: $26/hr DOE
Benefits package: Health insurance, Paid holidays, Paid vacation and Sick time
For those seeking more than just a job, this is a unique opportunity to build a rewarding and long-term career with potential for growth and advancement. If you are driven, adaptable, and eager to contribute to a thriving organization, we invite you to apply and take on this exciting and impactful role within our team.
