IT HELP DESK (SEATTLE)

IT HELP DESK (SEATTLE)

09 Apr 2024
Washington, Seattle-tacoma 00000 Seattle-tacoma USA

IT HELP DESK (SEATTLE)

Vacancy expired!

PROFILE OF COMPANY

Gray & Osborne has provided professional engineering services to public agencies throughout Washington State since 1935. We specialize in the planning, design, and construction management of water, sewer, transportation, and utility systems. The opening is in our Seattle office located at 1130 Rainier Avenue South, Suite 300.

RESPONSIBLITIES

Provide helpdesk support and resolve problems

Monitor and respond quickly and effectively to requests

Modify configurations, utilities, software default settings for the local workstations

Utilize and maintain tracking database

Document procedures

Assist with familiarizing of new users to the network system

Build, install, configure, and test new workstations, printers, and software

Maintain inventory of all equipment, software keys, and software licenses

Manage PC setup and deployment for new users using standard hardware, images, and software

Assign users and computers to proper groups in AD

Track and perform workstation hardware and software upgrades as required

Update companys website and in-house applications

Additional responsibilities could include development and coding of internal and external web-based applications

KNOWLEDGE, SKILLS, and ABILITIES

2 year degree or certificate in information technology

Web-based programming or coding skills are a plus

Microsoft SharePoint Online knowledge is desired

Able to work well with others in a collaborative manner

Ability to maintain a professional demeanor and confidentiality

Able to comprehend information quickly

Possesses high energy and willingness to learn

Ability to prioritize and simultaneously manage multiple projects

We offer a competitive salary and excellent benefits.

Gray & Osborne, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

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