Description We are seeking a Member Service Representative to join our team in the financial industry located in Spokane, Washington, United States. This role involves delivering top-notch service to members, executing a variety of financial transactions, and ensuring compliance with regulatory standards.Responsibilities: Providing courteous, detail-oriented, and timely service to credit union members Processing a variety of financial transactions such as deposits, withdrawals, check orders, stop payments, and transfers accurately and efficiently Ensuring all transactions, including those involving cashiers’ checks and money orders, are verified and discrepancies are detected and resolved promptly Maintaining knowledge of all State and Federal Regulations applicable to transactions performed in the teller area Conducting member file maintenance and account changes as requested Balancing daily transactions, maintaining the appropriate level of cash on hand, and verifying cash totals Responding to incoming telephone calls, answering inquiries, or directing them as necessary Promoting credit union products and services based on member needs Utilizing banking software and other computer programs to process member transactions and maintain accurate customer credit records Ensuring work area is maintained in a clean, organized, and detail-oriented mannerBENEFITS OFFERED:-SALARY RANGE: $20.00-$22.00/hour
Healthcare Benefits: 100% Paid Medical, Dental, and Vision for the Employee
Retirement Plan: 401k with a 6% company match
PTO: 6+ months of employment 120 hours accrued per year of PTO for full-time employees
12 Paid Holidays per year Paid day off for your birthdayRequirements Ability to work with Banking software is essential Strong Customer Service experience, ability to work with members in a positive and professional manner Proficiency in Answering Inbound Calls is crucial Ability to assist Customers effectively is important Cash Handling Experience required Previous credit union/banking experience highly desiredRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
