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DescriptionCloses: January 17, 2024Starting Range: $79,680 - $118,610Full Range: $79,680 - $132,645Job DescriptionTo strategically develop and implement revenue, growth, business development and retention strategies involving our largest-use and most complex commercial and industrial customer accounts. A primary emphasis is to manage and build trust-based relationships within those companies, particularly with senior- level executive management. Must develop a thorough understanding of industry segments, factors influencing each customer’s business, as well as pricing and regulatory impacts and strategies. Must possess refined consultative negotiation skills in order to develop and sustain successful relationships and negotiate win-win outcomes around a multitude of complex industry and operational issues.
Successfully negotiate customer contracts on behalf of Avista to attract and retain customers, protect long-term demand for Avista products and services, and sustain long-term competitive pricing for the customer.
Proactively match Products and Service choices to our Business Customers through consultative sales solutions, while providing customer insights to better serve the needs of Avista customers.
Assist in the development and implementation of programs directed at improving the economic vitality of our largest customers while ensuring Avista profitability. Identify and develop new applications for Avista services within each customer’s operation.
Responsible for advocating for and supporting energy efficiency programs available to all Business Customers.
Represents customer’s needs with various corporate entities to ensure adequate hearing/resolution of any issues impacting long-term satisfaction of service.
Promote two-way communication by understanding issues, gaining a thorough knowledge of the company’s position on various issues, and resolving issues and concerns by serving as the as the liaison between Avista and its key customers. Manage and build key relationships at the highest possible level that will help both Avista and its largest customers partner in successful opportunities.
RequirementsAccount Executive I:
Bachelor’s degree in marketing, business, or related discipline or demonstration of commensurate level of knowledge.
Knowledge and experience in both the finance and regulatory arenas would be preferred.
Minimum of 1 to 4 years of account executive, professional sales or customer relations experience, plus specialized training or experience in commercial and industrial plant processes and equipment preferred.
Excellent verbal, written and interpersonal skills.
Strong emphasis will be placed on customer relationship building and demonstrated competencies in consultative negotiation and problem solving are required.
Other combinations of education/experience may also be considered.
Account Executive II:
All of the requirements of Account Executive I
Minimum of 5 to 8 years of account executive, professional sales or customer relations experience, plus specialized training or experience in commercial and industrial plant processes and equipment preferred.
To ApplyWe encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".BenefitsAt Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.Pre-employment screening requirementsEmployment is contingent upon the successful completion of a drug test, background check and motor vehicle records review. Avista’s Commitment to Equal Opportunity and Affirmative Action Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
