DescriptionThis is a combined posting for Security Dispatcher and Lead Security Dispatcher. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these positions, we encourage you to apply.We offer variable shifts for supplemental/on-call and/or full-time opportunities.Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.The Dispatcher is part of INWA Security operations, which is responsible for providing a centralized location for collecting, processing, documenting and disseminating information as it relates to routine and emergency calls for service in the INWA Region. The role operates much like a public 911 center but additionally monitors high risk areas through the use of CCTV, alarms and access control systems.The Lead Dispatcher is part of the team responsible for providing a centralized location for collecting, processing, documenting and disseminating information as it relates to routine and emergency calls for service in the INWA Region. The role operates much like a public 911 center but additionally monitors high risk areas through the use of CCTV, alarms and access control systems. In addition, the lead dispatcher is charged with coordinating schedules and coverage and providing training for Security Officers and Dispatchers. The lead dispatcher is also the liaison with vendors of equipment and main point of contact for the department n the absence of a supervisorDispatcherRequired qualifications:
Required within 90 days of hire: AVADE level 1 (de-escalation)
Preferred qualifications:
Associate's Degree
1 year of experience working in environment with urgent or emergency conditions
6 months of experience with 2-way radio systems
1 year of health care experience
1 year of experience in dispatching environment experience
Dispatcher, Salary Range:Spokane, WAMin: $16.24, Max: $24.82Lead DispatcherRequired qualifications:
2 years of prior call center or dispatching experience
9 months of experience using 2-way radio communication system
Required within 90 days of hire: Complete AVADE Level 1 (de-escalation)
Preferred qualifications:
Associate's Degree
2 years Prior health care or emergency services dispatching experience.
1 year of hospital Security or Law Enforcement experience
Lead Dispatcher, Salary Range:Spokane, WAMin: $18.46, Max: $28.79Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.About the TeamProvidence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Requsition ID: 325557
Company: Providence Jobs
Job Category: Patient Services
Job Function: Clinical Support
Job Schedule:
Job Shift:
Career Track:
Department: 3040 SECURITY WA SHMC SPOKANE WEST ADDITION L3
Address: WA Spokane 101 W 8th Ave
Work Location: Sacred Heart Medical Center-Spokane
Workplace Type: On-site
Pay Range: $See posting - $See posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
